What are the responsibilities and job description for the PRN Switchboard Operator position at Highpoint Health - Sumner with Ascension Saint...?
Switchboard Operator
Schedule:
This is a PRN position, hours will vary.
Your experience matters
Highpoint Health-Sumner with Ascension Saint Thomas is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a receptionist joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you’ll contribute
A Switchboard Operator who excels in this role:
The switchboard operator receives all incoming calls to the hospital.
Does in-house paging, codes and dial-a-page system.
Keeps switchboard files updated with current room numbers, discharged patients, new admissions, etc.
Maintains updated employee information for the disaster procedure files.
Receives incoming calls to house extensions or patient rooms.
Receives calls from in-house extensions.
Handles all emergency calls and pages.
Contacts appropriate personnel as situation warrants.
Handles all intercom paging and general information from in-house and outside calling parties.
Evening, night, weekend and holiday operators may be responsible for contacting on-call personnel as requested by the Nursing Supervisor.
Also take and relay messages to on-call persons by paging, beeping or calling their home.
Keep all pertinent information on the bulletin board and disaster policies and procedures updated.
Stay abreast of any and all changes which apply to switchboard functions.
Other duties as assigned.
What we’re looking for
The ideal applicant for this role will be able to work in a stressful environment with minimal supervision. They will possess critical thinking skills and exercise decisive judgment. Additional requirements include:
High school diploma or the equivalent is required.
EEOC Statement
“Highpoint Health-Sumner with Ascension Saint Thomas is an Equal Opportunity Employer. Highpoint Health-Sumner with Ascension Saint Thomas is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”