What are the responsibilities and job description for the Patient Access Rep PRN position at Highpoint Health - Riverview with Ascension Saint...?
Description:
Handles up-front collections inquiries including calling insurance company to obtain deductible and co-pay for patient responsibility. Calls patient to make aware of up-front payment responsibility.
Assists in successful resolution of payment of the bill in the most expedient manner, while maintaining a current understanding of all options available including making payment arrangements and marketing financial alternatives to the patient.
Ensures that all actions are thoroughly documented on all patient accounts.
Assists self-pay patients with up-front financial payments.
Assists in registration and admission of patients requiring access to hospital services as needed.
Qualifications:
High school diploma or equivalent preferred
Excellent organizational, communication, interpersonal and problem solving skills. Knowledge of third party payer admissions and registration requirements, as well as general understanding of medical terminology and procedures
Previous clerical, collections and credit experience; knowledge of healthcare accounts receivable billing and collections, experience with automated systems applications