What are the responsibilities and job description for the Clinical Support Intern position at Highmark Health?
GENERAL OVERVIEW:
This role supports the day-to-day operations within a clinical environment, providing entry-level services and contributing to patient care support, departmental projects, and operational initiatives. The position is designed to build foundational expertise through guidance, training, and mentorship from senior staff while actively participating in projects, research, and operational problem-solving. It plays an important role in advancing organizational goals by supporting unit priorities, developing professional skills, and contributing thoughtful recommendations for continuous improvement, while providing valuable exposure to healthcare careers and fostering an understanding of clinical operations.
ESSENTIAL RESPONSIBILITIES
Under supervision, provide entry-level services as appropriate to the day-to-day operating objectives of the clinical area. Receives guidance, training and mentoring from personnel in the planning and carrying out activities and assignments, contributing to their understanding of healthcare operations and professional standards within a clinical environment. (20%)
Undertake and/or participate in projects and programs designed to develop professional skills and expertise appropriate to the needs of the organization. (20%)
Participate in the planning and implentation of unit projects and initiatives within area of expertise and ability. (20%)
Display effective communication skills by interacting directly with patients, colleagues, and/or other internal or external constituencies in the planning of assignments and the resolution of day-to-day operational problems. (10%)
As specifically requested by management, conduct research and reporting inclusive of recommendations or alternative proposals for action. (10%)
Undertake related studies or enrichment programs to further develop understanding of healthcare systems and clinical roles(10%)
Perform miscellaneous job-related duties as assigned. (10%)
Other duties as assigned or requested.
QUALIFICATIONS:
Required
Enrollment at a high school located in a county within the geographic areas served by Highmark Health & Allegheny Health Network facilities.
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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