What are the responsibilities and job description for the Key Account Manager, eCommerce - Remote position at Highline Warren?
Position Summary:
The Key Account Manager will report directly to the Director of Sales for the eCommerce Retail Segment. This person will be responsible for sales, profits and growth targets for Highline Warrens expansive product catalog.
A large focus of this role will be to grow our owned brands, which include BlueDevil Auto Care Solutions, Prime Guard, Mag 1, Amflo Lubrimatic, Tru-Flate, PJ1 and others. There will also be a focus on optimizing our market-leading licensed products, including Rain-X windshield wash, Mobil 1 filters and more.
The ideal candidate should have Amazon sales and/or marketing experience that they can use to profitably grow our business.
Essential Job Duties:
- Work closely with category/product management, marketing, and supply chain to develop and execute a collaborative business plan that delivers increased sales volume and profit
- Identify opportunities to grow eCommerce business within Highline Warrens owned and licensed brands, as well as select national brands through distribution
- Drive new product launches and promotional campaigns, ensuring alignment with best practices and consumer trends
- Monitor and optimize product listings, including pricing, content, and search to maximize sales
- Seek opportunities to strengthen focus on Amazon programs and promotional events (ex: Amazon Business, Direct Fulfillment, seasonal promotions, etc.)
- Develop plan to grow Amazon business internationally
- Display creativity to find solutions to complex problems unique to Amazon/eCommerce
- Analyze and track sales trends to identify areas of opportunity
- Align with internal teams to identify new product opportunities that would grow our eCommerce business
- Support other members of the retail team to grow eCommerce efforts with other online retailers
- Establish and meet sales forecasts, goals and budgets
- Maintain a current opportunity pipeline and follow-up on all inquiries and leads
- Weekly reporting on sales results and new business opportunities
- Exceed individual Key Performance Indicators (KPIs) as set by management
- Other duties as assigned
- Position requires travel up to 20%
Education & Experience:
- Bachelors Degree Required
- Experience working in Amazon Vendor Central required
- 2 years experience of Amazon sales account management experience preferred
Skills & Attributes
- Ability to communicate effectively across all levels of management, internal and with the customers
- Adaptability in a fast paced and evolving team
- A high degree of proficiency with Microsoft Office (Word, Excel, PowerPoint)
- Ability to analyze and interpret many sources of data to gain business insights