Customer Service Manager - Self Storage

Overview
We are seeking a highly organized and proactive office personal. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by assisating our moving company and storage facility. Providing excellent customer support, and maintaining effective communication within the organization. This position requires strong time management skills and the ability to multitask in a fast-paced environment. This is a Monday- Friday job with some Saturdays.

Duties

• Manage daily office operations, including scheduling appointments and maintaining calendars, taking storage payments, checking on our other storage facilities.
• Problem Solving
• Provide exceptional customer service by responding to inquiries and assisting clients with their needs.
• Utilize Google Workspace to create documents, spreadsheets
• Utilize Storage software to renting storage units and taking payments
• Going out on the road and willing to work on move jobs

Qualifications

• Strong time management skills with the ability to prioritize tasks effectively.
• Excellent customer support skills, demonstrating professionalism in all interactions.
• Proficiency in Google Workspace applications (Docs, Sheets, Drive).
• Experience in Moving and Self Storage businness is a plus

If you are a motivated individual looking to contribute to a dynamic team while enhancing your administrative skills, we encourage you to apply for this exciting opportunity as an

Pay: $20.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Farmington, NY 14425 (Preferred)

Ability to Relocate:

• Farmington, NY 14425: Relocate before starting work (Preferred)

Work Location: In person

Salary : $20 - $21