What are the responsibilities and job description for the Veterinary Receptionist - Experienced position at Highlands Animal Care?
This Is the Receptionist Job for You If…
You became a veterinary receptionist because you genuinely care about people and their pets. You enjoy helping clients, keeping things organized, and being an essential part of a medical team—not because you wanted to spend every day dealing with chaos, understaffing, or feeling unappreciated.
At Highlands Animal Care in beautiful Henderson, Nevada, we believe veterinary receptionists deserve better.
Built by veterinary professionals with more than 35 years of combined experience in general practice, emergency medicine, specialty medicine, and nonprofit care, we created the hospital we always wished existed—a place where every team member is respected, supported, and given the tools to succeed.
This job is for you if…
✔ You want to work where reception is valued as an essential part of patient care—not "just the front desk."
✔ You're tired of being short-staffed, overwhelmed, and expected to do the work of three people.
✔ You enjoy building relationships with clients and creating exceptional first impressions.
✔ You thrive in a fast-paced environment while staying calm, organized, and compassionate.
✔ You want leadership that actually listens, communicates, and supports its team.
✔ You value work-life balance and want flexibility that fits your life.
✔ You enjoy learning and want opportunities to grow professionally.
✔ You believe every client deserves kindness, empathy, and outstanding service.
What You'll Love About Highlands Animal CareA Culture Built Around People
We're intentionally building the kind of workplace veterinary professionals deserve—supportive, collaborative, respectful, and drama-free.
Flexible Scheduling
- Full-time and part-time opportunities
- Flexible scheduling options
- 3- and 4-day workweek opportunities
Competitive, Transparent Pay
$16.32–$21.88/hour
Compensation is based on experience, education, and skills—no guessing games or negotiation.
Outstanding Benefits
- Medical, dental, and vision insurance
- 401(k) with up to 4% employer match
- Paid time off
- Paid sick leave
- Employee pet discounts
- Continuing education and professional development opportunities
Modern Medicine Starts Here
Our nearly 5,000-square-foot hospital features:
- Six spacious exam rooms
- Fully equipped surgical and dental suites
- In-house IDEXX laboratory
- Digital ultrasound
- Cloud-based, paperless medical records
- One of the industry's first dedicated veterinary telehealth suites
What You'll Do
As one of our Client Service Representatives, you'll be the welcoming face and reassuring voice our clients remember. You'll help create an exceptional client experience while supporting our medical team through:
- Greeting clients and patients with warmth and professionalism
- Answering phones and scheduling appointments efficiently
- Managing medical records and client communication
- Coordinating patient flow with our veterinary team
- Educating clients about services and preventive care
- Helping every visit run smoothly from check-in to checkout
What We're Looking For
- At least one year of veterinary reception experience
- Excellent communication and customer service skills
- Strong multitasking and organizational abilities
- Positive attitude and team-first mindset
- Compassion for both people and pets
- Ability to thrive in a busy, fast-paced environment
Ready to Enjoy Coming to Work Again?
If you're looking for more than "just another veterinary receptionist job," we'd love to meet you.
Join a hospital where your voice matters, your work is appreciated, and your career can grow alongside an incredible team.
Apply today and discover why Highlands Animal Care is changing what it's like to work in veterinary medicine.
Learn more at https://pawshealthpartners.com
Pay: $16.32 - $21.88 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
Salary : $16 - $22