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Case Manager

Highland Valley Elder Services
Florence, MA Full Time
POSTED ON 7/27/2026
AVAILABLE BEFORE 11/24/2026

Highland Valley Elder Services, Inc. is currently hiring for a Case Manager to increase living options for elders by developing, implementing and monitoring a service plan, using a comprehensive assessment procedure, which will best assist an elder to maintain the living arrangement of his/her choice. The Case Manager reports to and is supervised by the Home Care Program Director and the Home Care Supervisor. This is a unionized position.

Position is in office for the first 6 months/probationary period and then transitions to a hybrid model with 1 day in office each week, and 4 remote/at home visits.

Essential Functions and Responsibilities:

· Link and coordinate resources with elders.

· Make comprehensive assessments through field interview and observation. Conduct monitoring visits at regular intervals and as needed.

· From this assessment, develop and implement a service plan, make referrals to appropriate agencies and follow up on these referrals.

· Act as an advocate to/with the elder when necessary.

· Maintain the case file by completing all mandated paperwork in a timely fashion according to required documentation standards.

· Provide Information and Referral services.

· Participate in Highland Valley's development of comprehensive community programming efforts.

· Participate in training and development activities to increase knowledge/skills for continuous strong performance in this position.

· Participate in required quality performance initiatives within program area.

· Other tasks as assigned by supervisor to meet agency needs.

Qualifications:

  • Bachelor's degree required, social work or related field preferred
  • Must have valid driver's license and reliable transportation
  • Prior experience with assessments or patient intake
  • Prior sales experience a plus but not required
  • Ability to operate independently and use discretion
  • Strong work ethic and commitment to success
  • Caring attitude and compassion

Pay: $24.75 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Work Location: Hybrid remote in Florence, MA 01062

Salary : $25

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