What are the responsibilities and job description for the Senior Director of Crisis Operations position at Highland Rivers Behavioral Health?
Description
- Supervises Nursing Managers for each of the Crisis Stabilization Units and the Program Director of the BHCC, working with each to address issues, staffing, and compliance, CAPs, providing clinical
- Supervises management staff and other assigned clinical support staff within Crisis Services.
- Works with the DBHDD Regional Office to ensure that individuals are placed quickly and moved from the ER's as quickly as possible
- Monitors and works with team to maintain KPI's and expectations of DBHDD
- Works to continuously improve quality of care on the units
- Serves as liaison to internal programs of Highland Rivers Behavioral Health to establish good working relationships and communication for the benefit of individuals served.
- Participates as a member of the Leadership Team and Quality Improvement team
- Serves as an expert regarding the provision of related services.
- Maintains programs budgets and actively monitors to reduce overtime and improve financial outcomes
- Other duties as assigned.