What are the responsibilities and job description for the Licensed Community Association Manager position at Highland Community Management?
Job Overview
We are seeking a detail-oriented and proactive Community Manager to join our team. In this role, you will be responsible for managing the day to day operations for your communities, ensuring compliance with relevant regulations, working with your Board of Directors, and maintaining accurate records. The ideal candidate will possess strong administrative skills and a solid understanding of HOA management practices, particularly in relation to Florida Statutes 720.
Duties
- Manage the day to day operations for properties, ensuring all documentation is complete and compliant with local, state, and federal regulations.
- Assist in the preparation and submission of proposals of maintenance and repairs to present to Boards and supervise execution of approved contracts.
- Maintain accurate records of licenses, contracts, and agreements while ensuring all Florida Statute requirements are met.
- Provide exceptional customer service by addressing inquiries from Boards, property owners, and regulatory agencies.
- Utilize software systems such as Yardi and Cinc for data entry, filing, and customer relationship management.
- Conduct conflict management and negotiation with homeowners regarding HOA issues or disputes.
- Attend and facilitate all Annual Meetings for each of your communities.
- Assist in facilities management tasks as needed to ensure properties are well-maintained.
Skills
- Strong knowledge of Florida Statutes 720, landlord-tenant law, and Fair Housing regulations.
- Proficiency in Yardi, OneSite, Cinc, or similar property management software.
- Excellent customer service skills with a focus on building positive relationships with owners and vendors.
- Strong conflict management and negotiation abilities to resolve disputes effectively.
- Solid administrative experience including data entry, filing, phone etiquette, and office management tasks.
- Familiarity with property maintenance processes and facilities management principles.
- Ability to work independently as well as collaboratively within a team environment. If you are passionate about real estate administration and have the skills necessary to excel in this role, we encourage you to apply for the Licensing Associate position today!
Job Type: Full-time
Pay: $40,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Lakeland, FL 33813 (Preferred)
Work Location: In person
Salary : $40,000 - $55,000