What are the responsibilities and job description for the Front Office Receptionist (Monroe) position at Highland Clinic?
Responsible for greeting patients, providing information, scheduling appointments and communicating with departments.
ESSENTIAL DUTIES:
· Schedules, coordinates and reschedules patient’s appointments.
· Greets and registers patients in a prompt, pleasant, and helpful manner.
· Verifies necessary patient demographic and insurance information
· Answers telephone, screens calls, takes messages, and provides information.
· Answers questions regarding patient appointments and testing.
· Collects deductibles and co-pays as required by insurance.
· Oversees waiting area, coordinate patient movement, reports problems or irregularities.
· Maintain patient confidentiality.
· Other duties as assigned by manager.
QUALIFICATIONS:
- High school graduation or GED
- Experience in medical office front desk procedures.
- Ability to establish and maintain effective working relationships with patients, employees, and the public.
- Knowledge of grammar, spelling, and punctuation to type patient information.
- Skill in operating a computer and copy machine.
- Skill in answering the telephone in a pleasant and helpful manner and using a multi-line telephone system.
- Ability to speak clearly and concisely.
- Ability to read, understand and follow oral and/or written instruction.
- Ability to sort and file materials correctly by alphabetic or numeric systems.
Job Type: Full-time
Pay: $15.00 - $16.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Oncology
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Medical receptionist: 2 years (Preferred)
Work Location: In person
Salary : $15 - $17