What are the responsibilities and job description for the Auto Body Estimator position at Highland Body Shop?
Highland Body Shop is a busy, state of the art collision repair facility with a focus on exceptional quality repairs. As a family owned and operated business, we pride ourselves on knowing our customers and giving them a great experience every time. We are not a faceless corporation who does not know our customers and employees. Experience the difference working for an independent collision repairer makes.
Responsibilities:
- Assess and inspect vehicles to determine the extent of damage and provide accurate repair estimates
- Collaborate with insurance companies and customers to explain repair processes and costs
- Coordinate with auto body technicians to ensure accuracy of estimate and final repair bill.
- Maintain accurate records of repair orders, invoices, and customer interactions
- Provide exceptional customer service by addressing inquiries, concerns, and complaints in a professional manner
- Stay updated on industry trends, new technologies, and repair techniques
- Assist in ordering parts as needed.
- Write and send in supplements as needed.
Skills:
- Strong customer service skills to effectively communicate with clients and insurance companies
- Knowledge of auto body repair processes, including painting, dent removal, and frame straightening
- Understanding of automotive diagnostics and ability to identify mechanical issues
- Proficiency in using computer software for estimating repairs and managing customer data
- Ability to work in a fast-paced environment while maintaining attention to detail
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $65,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Days:
- Monday to Friday
Experience:
- Collision Repair Estimating: 2 years (Required)
Ability to Relocate:
- Highland, IN 46322: Relocate before starting work (Required)
Work Location: In person
Salary : $65,000 - $90,000