What are the responsibilities and job description for the COMMERCIAL BANKING MANAGER position at Highland Bank?
SUMMARY: In line with established policies and procedures, is responsible for effectively developing, managing, and servicing smaller to midsize commercial relationships through activities designed to emphasize quality new loan origination, fee income generation, deposit generation and customer relationship building of new and existing customers. Is responsible for attaining established monthly and yearly goals while generating an acceptable level of profit to the bank.
Official title general guidelines – The timing of official titles is based on various factors and subject to BOD approval. | Small Business Banker | Commercial Banker I | Commercial Banker II | Commercial Banker III | Commercial Banker IV/Manager |
Officer/AVP | AVP | VP | VP | SVP |
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, other duties may be assigned.
- Solicits and/or develops profitable new commercial business by managing the sales process: contacting prospects, networking, building business relationships, cold calling, etc.
- Services an existing portfolio. Maintains and grows both loan and deposit balances.
- Provides continuing financial advice as needed.
- Through relationship management, determines customer’s commercial loan and deposit needs, and deepens customer relationships through cross-selling products and services. Ensures that relationships are managed to the highest profit potential for the bank.
- Acts as the customer’s advocate in securing suitable credit, yet negotiates credit terms and pricing satisfactory to the bank.
- Follows established procedures/processes for commercial loan underwriting and credit analysis, and obtains approval for loans within established bank policies.
- Small Business Banker: Adheres to a streamlined underwriting process, for the target loan size, with an emphasis on credit scoring.
- Oversees preparation of loan documents, facilitates loan closing and signing of documents, and explains all aspects of loan and requirements to customer.
- Responsible for timely identification and early detection of problem loans. Monitors, on an ongoing basis, information concerning customer performance, abilities, and industry. Ensures proper reporting, documentation, and review.
- Partners with other bank sales channels (Cash Management, Retail Banking, etc.) to refer sales opportunities as appropriate.
- Participates in community and professional activities to promote the image of the bank.
- Maintains a high level of bank compliance and regulatory knowledge; trains and educates self in new areas of job knowledge through formal education, self-study, and reading of trade journals.
- Other duties as assigned.
Essential duties and responsibilities will vary by Commercial Banker level as follows:
Small Business Banker | Commercial Banker I | Commercial Banker II | Commercial Banker III | Commercial Banker IV/Manager | |
Portfolio Size | The expectation of managing a larger portfolio size increases as the banker level increases. | ||||
Production/Growth Goals | These goals are set annually and generally increase as the banker level increases. | ||||
Ability to handle complex credit transactions | The expectation of handling larger and more complex commercial credit transactions will increase as the banker level increases. | ||||
Leadership Expectations | The expectation of taking on leadership roles and responsibilities, both internally and externally, will increase as the banker level increases. | ||||
Supervisory/Management Expectations | NA | NA | NA | NA | May have direct reports |
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
QUALIFICATIONS
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Working knowledge of interpreting financial statements, applying business accounting and financial principles.
- Strong sales and negotiation skills
- Experience managing a portfolio of customers
- Detailed knowledge of credit risk management practices
- Solid verbal and written communication skills
- Strong team player
- Demonstrated problem solving skills
- Strong customer service and interpersonal skills
- Solid attention to detail and organizational skills
- Proficient in Windows based software such as Outlook, Word, and Excel
- Maintains a detailed knowledge of legal and regulatory banking compliance
EDUCATION/EXPERIENCE
Small Business Banker | Commercial Banker I | Commercial Banker II | Commercial Banker III | Commercial Banker IV/Manager | |
Education | BA/BS degree in Business or Finance | BS degree in Business or Finance | BS degree or graduate degree in Business or Finance | ||
Years of business-to-business/financial services sales or banking experience | 2 years | 3-5 years | 5-7 years | 7-10 years | 10 years |
Prior experience managing relationships with credit needs generally up to: | Some experience with credit | $1MM | $3MM | $5MM | $10MM |
Benefits Available
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Dependent Life Package
Accidental Death and Dismemberment Insurance (AD&D)
Salary Continuation
Long-Term Disability
Voluntary Life Insurance for Employee, Spouse, and Child(ren)
Voluntary Accidental Death and Dismemberment Insurance (AD&D) for Employee, Spouse, and Child(ren)
Health Savings Account
Flexible Spending Accounts
401(k) with 4% employer match
21 Days of PTO, accrued per pay period
Employee Incentive Program
Highland Bank
Your Business. Our Bank
Highland Bank is an Equal Opportunity Employer
Salary : $142,396 - $379,398