What are the responsibilities and job description for the Outside Sales Representative position at HighGround?
Outside Sales Representative
Must be located in the Houston area
Salary Monthly Commissions Bonus Opportunity
Dry Force is seeking motivated Outside Sales Consultants to join our new location in Temple.
NO COLD CALLING. NO DOOR TO DOOR SALES.
Our consultants work exclusively with pre-qualified, scheduled appointments from homeowners who have already expressed a need for our services. Our customer service team handles the initial outreach, qualification, and scheduling so you can focus on what you do best: helping homeowners and closing business.
Many of our leads come from trusted referral partners, including plumbers and HVAC companies, giving you a significant advantage before you even arrive at the appointment.
You'll also receive access to Dry Force's signature sales training program, which combines classroom instruction, role-playing, and field training to prepare you for success within your first 30 days.
As an Outside Sales Consultant, you'll meet with homeowners during their time of need, assess the situation, explain Dry Force's restoration solutions, and guide them through the process of restoring their home. Success in this role comes from building trust, demonstrating empathy, and helping customers make informed decisions with confidence.
Join one of the most recognized restoration companies in Texas, with 3,000 homeowner reviews averaging 4.8 stars across all locations.
Responsibilities:
- Provide solutions to homeowners in their time of need by quickly building trust, showing empathy, and explaining Dry Force’s capabilities
- Evaluate nature of loss and prepare proposed job scope using moisture meters and other company-provided technology
- Prepare proposed engagement for homeowner, secure work authorization, and coach homeowner through payment options (including Dry Force’s experience working with all major carriers) while onsite
- Stabilize moisture content of affected areas by beginning the drying process and setting homeowner expectations for subsequent work
- Communicate job status with customers, company management, and insurance carriers
- Process all documentation and ensure it is completed in a timely manner
Qualifications:
- You are highly motivated, have a strong work ethic and enjoy the selling process (with 3 years of outside selling experience)
- You are able to build rapport easily and establish trust, leading to lasting customer relationships
- You have strong communications skills – interpersonal, written, presenting
- You can effectively present information to customers one-on-one and in small groups
- Given the nature of water mitigation services, you should be comfortable working outside and in confined spaces like crawl spaces and attics
- You should be comfortable working with computers, mobile devices (i.e. tablets) and documenting details of a job using electronic devices
- You have a valid driver’s license and successfully clear a background/drug test
- You must be able to work overtime as needed, some holidays, and weather-related surge events
Benefits:
- Competitive compensation plan including base salary pay, monthly commissions, and quarterly bonuses
- Paid sales training through Dry Force's signature Outside Sales training curriculum
- Medical coverage for employees covered 100%
- Dental, Vision Insurance, PTO, and 401k match (vesting after only 90 days)
- Life Insurance covered 100% by the company