What are the responsibilities and job description for the Outside Sales Representative position at HighGround?
About Rocky Mountain Restoration
The company is growing rapidly year over year, and we are looking for people that want to continue to grow with us. We offer help to those in crisis, and we are committed to creating raving fans on every job. Every day we help people recover from disasters such as flooding and water damage. Our team responds and helps to restore the lives of our customers by offering professional, caring, and fast restoration and cleanup services.
Here at Rocky Mountain Restoration, we take care of each other first and foremost. We work hard, but we play hard too, with an annual company party, quarterly social events, and so much more. If you’re looking for a company with growth opportunities, positive and supportive management, and a deeply fulfilling, financially rewarding, career, you’re in the right place.
Rocky Mountain Restoration believes in investing in our team members. When you join our team, you will receive personal and professional growth opportunities. We know that we are only as good as our team.
Our premise is to follow the following Core Values to ensure the success of our Team:
- Be Humble
- Care About Others
- Get it Done
- Always Learn and Grow
- Be Positive and Fun
We are proud to offer the following benefits to all full-time employees:
Benefits:
Medical, Vision, Dental, Life Insurance Coverage options
Company Paid: Employee Medical Coverage, Short term and Long term Disability, and Life Insurance
Work Cell Phone provided
10 days PTO your first year, and 15 days PTO (after 2 years)
7 Paid Holidays
Competitive, matching 401(K)
A fully stocked kitchen with lots of goodies to keep you fueled and hydrated throughout the day
Ongoing training and development from our experienced management team and outside-trusted advisors.
Job Description
- No cold calls, 100% company provided leads
- Initial contact with the customer and assessment of water damage.
- Initial assessment of scope of the water/mold/fire damage.
- Securing the project.
- Directly coordinate with RMR team members.
- Maintaining “Clean Guys” standards.
- Always provide the highest level of customer service.
- Participating on the RMR on-call rotation.
- Ability to communicate with insurance adjusters.
- Updating referral partners on job status.
- Responding to incoming calls immediately/maintain an average 60 min response time.
- Assisting homeowners/property owners with filing insurance claims.
- Following up with all pending leads daily.
- Ensuring that all paperwork is completed in real time.
Qualifications
- Customer service experience required.
- On call shifts required.
- Ability to pass background check and drug screening.
- Clean driving record.
- Valid Arizona driver’s license required.
- Comfortable with technology (smart phone, laptop, CRM).
- Lift/Carry up to 100lbs.
- 3 years sales experience (preferred).
- Experience in outside or inside sales (preferred).
- Experience in closing inbound sales leads (preferred).
- Previous Restoration experience/knowledge (preferred).
**must be willing to undergo background check and drug screen**
Responsibilities:
- Respond to emergency water damage losses and initiate the restoration work Produce sales and meet established sales quotas, close inbound leads.
- Take care of property owners and referral partners to ensure a successful project.
- Once jobs are sold, make hand-offs to the Production team to complete the necessary work.
- Track daily activities – closing ratios and number of jobs sold.
- Update and manage CRM to maintain accurate info for strategic partners and company.
- Attend weekly Sales Training and commit to continuing sales education and self-improvement.
- Attend weekly Production Meeting with production team and operations manager.
- Monthly ride-along with Sales Manager to get real time coaching and feedback Complete 90-day onboarding.
- Rotation on the on-call rotation. We are a 24/7/365 company.
Compensation for Full-time Employees:
Job Types: Full-time | Salary
Pay Rate: $60,000.00 - $65,000.00 base pay per year (base & commission/bonus pay - $110K OTE)
Pay may depend on skills and/or qualifications
Medical/Dental/Vision, 401K, PTO and Paid Holidays
Salary : $60,000 - $65,000