What are the responsibilities and job description for the Barista/Cashier position at Highgate?
Hourly
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
The Ambassador Hotel of Waikiki, Tapestry Collection by Hilton is located in the heart of Waikiki, on the south shore of Honolulu. The hotel is a comfortable home away from home, where our friendly staff and warm service perfectly capture the 'Spirit of Aloha'. Enjoy our spacious accommodations with all of the amenities of home. The Ambassador Hotel of Waikiki, Tapestry Collection by Hilton offers 311 spacious guest rooms accommodations with all of the amenities of home.
Overview
The Barisa is responsible for preparing and serving coffee and other beverages to customers. The Barista is expected to embody the hospitality, charm, and professionalism of our organization. Duties include greeting guests, take orders, make drinks, and provide timely service to customers. Must be pleasant, conscientious, and professional with excellent hospitality instincts & drive to provide customer service. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth, quality service.
Responsibilities
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
The Ambassador Hotel of Waikiki, Tapestry Collection by Hilton is located in the heart of Waikiki, on the south shore of Honolulu. The hotel is a comfortable home away from home, where our friendly staff and warm service perfectly capture the 'Spirit of Aloha'. Enjoy our spacious accommodations with all of the amenities of home. The Ambassador Hotel of Waikiki, Tapestry Collection by Hilton offers 311 spacious guest rooms accommodations with all of the amenities of home.
Overview
The Barisa is responsible for preparing and serving coffee and other beverages to customers. The Barista is expected to embody the hospitality, charm, and professionalism of our organization. Duties include greeting guests, take orders, make drinks, and provide timely service to customers. Must be pleasant, conscientious, and professional with excellent hospitality instincts & drive to provide customer service. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth, quality service.
Responsibilities
- Welcome all guests and ensure guests receive responsive, professional, and gracious service at all times.
- Take orders from guests.
- Prepare and serve beverages, ranging from simple to intricate drinks.
- Answer guests questions about the menu and provide recommendations.
- Take payment.
- Maintain cleanliness of workstation.
- Act with integrity, honesty and knowledge that promote the culture, values of TableOne Hospitality.
- Operate within the restaurant daily with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
- Understand completely all programs, procedures, standards, specifications, guidelines, and training programs.
- Represent the restaurant professionally through effective communication, cooperation, and relationships with all business partners.
- 1-2 years of Barista experience. Knowledge of service and food and beverage.
- Prior experience as a barista in a coffee house or restaurant.
- Cleanliness, organization and the ability to work well in a team situation are crucial to this position.
- Food and wine knowledge a plus.
- Pleasant and professional demeanor.
- Must be impeccably groomed, maintain good hygiene, good posture and have required uniform or dress code.