What are the responsibilities and job description for the Room Attendant position at Highgate Hotels?
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Highgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
La Quinta Boston - Somerville
Overview
The Room Attendant will be servicing guest rooms, while making sure to follow a comprehensive cleaning process throughout the hotel
following all of the Brand and CDC guidelines for cleanliness.
Responsibilities
- Thoroughly clean and santize guest rooms on a regular schedule, daily.
- Remove all trash and dirty linen from public spaces, hallways, and rooms.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock cart with cleaning and sanitization supplies such as bleach, mops, wipes, brooms.
- Replenish chemical bottles.
- Ensure overall cleanliness satisfaction for all rooms, public spaces, and guest touch points.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Clean and sanitize according to CDC and brand standards
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.