What are the responsibilities and job description for the Technical Program Manager position at Highbrow LLC?
Requirements
Overall Job Responsibilities:
We are seeking an experienced and highly motivated Program Manager to lead complex, cross-functional programs from inception through delivery and post-launch optimization. This role requires a blend of technical acumen, exceptional leadership, and strong communication skills to drive successful outcomes across the organization.
Key Responsibilities
Program Leadership & Management
Lead sophisticated and large-scale cross-team, cross-functional initiatives by collaborating with engineering managers and engineers to estimate work efforts, define achievements, and handle resources.
Managing technical programs that require collaboration among multiple, cross-functional groups, ensuring alignment with strategic objectives.
Serve as a Program/Project manager who has independently led and managed different types of projects/programs (end to end), demonstrating ownership and accountability for all program aspects.
Track progress, resolve dependencies, evaluate and mitigate risks, and communicate status to upper management and other stakeholders.
Setting up and leading governance, tracking timeline & milestone achievement, and ensuring adherence to program standards.
Manage changes to the project/program scope, schedule and costs using appropriate techniques and ensuring all stakeholders are aligned.
Forecasting, creating, managing budgets and resources effectively to ensure program financial health.
Risk & Issue Management
Identifying, assessing, mitigating risks arising from a variety of situations across technical, operational, and strategic domains.
Manage project/program level risk/issues and ensure mitigation strategies are implemented and tracked diligently.
Stakeholder Collaboration & Communication
Developing successful partnerships with engineering, product, and program stakeholders across the organization.
Experience in managing project deliverables with providing regular project updates & status reviews to stakeholders.
Manage internal stakeholders, keeping them informed, and helping them align their procedures with new changes.
Manage Organization communication on the roadmap, upcoming changes, and value propositions.
Provide key outward status updates on metrics, program/project status, and other initiatives.
Interface with all necessary team members including, potentially, members of senior leadership.
Experience in building good rapport with stakeholders. Presents viewpoints and complex ideas in a comprehensible manner.
Engage and energize the project teams to achieve ambitious goals.
Process & Documentation
Identifying areas for process improvements and driving optimization efforts to increase efficiency and effectiveness.
Familiar with processes, tools and metrics related to project/program management & Agile (Scrum) Methodology.
Creating business case, Project Charter, Project Plan, RACI matrix and other tools essential for program planning and execution.
Focus on Planning, Tracking & Reviewing, and Process Management across all programs.
Leadership & Executive Reporting
Excellent communication skills with the ability to influence and lead others across all levels of the organization.
Ability to communicate concisely clearly and with confidence with senior leadership.
Be involved in global engineering leadership meetings as a key program representative.
Provide detailed updates in support of the preparation and management of leadership reviews and strategic planning sessions.
Job responsibilities
Required Qualifications
Bachelor's degree in a technical field (e.g., Computer Science, Engineering) or equivalent practical experience.
12 years of experience in program or project management, with a focus on technical programs.
Proven track record of managing and delivering complex, cross-functional projects end-to-end.
Deep familiarity with project/program management tools, metrics, and best practices.
Proficiency with Agile methodologies (Scrum, Kanban, etc.).