Slot Tech

JOB SUMMARY:

Gaming Machine Technicians are responsible for maintaining the performance, functionality, and cleanliness of all gaming machines. Duties include repairing minor machine errors, processing and paying out jackpots, resolving customer issues, assisting with machine moves and conversions, performing preventative maintenance, and delivering exceptional guest service.

DUTIES AND RESPONSIBILITIES:

• Maintain strict confidentiality in all aspects of the role.
• Deliver exceptional customer service to guests at all times.
• Diagnoses, troubleshoot, and repair gaming machine malfunctions and minor errors.
• Process and pay jackpots accurately and in accordance with established procedures.
• Perform thorough cleaning and preventative maintenance of gaming machines (interior and exterior).
• Collaborate effectively with gaming staff and other departments to ensure seamless operations.
• Coordinate with appropriate vendors regarding inoperable or specialized equipment issues.
• Troubleshoot and repair player tracking systems and related hardware.
• Utilize proper radio and telephone communication protocols.
• Assist with gaming machine relocations, installations, and conversions.
• Assist with machine moves and conversions.
• Attend all necessary training and departmental meetings as required.
• Maintains a professional work environment with casino guests, management, and staff.
• Must meet the attendance guidelines of the job.
• Must adhere to regulatory, departmental, and company policies.
• Must uphold and promote a high degree of confidentiality.
• Performs all other tasks or duties as assigned by management.

QUALIFICATIONS/REQUIREMENTS:

To perform this job successfully, the requirements listed below are representative of the knowledge, skill, and/or ability required:

• Must be a minimum of 21 years of age upon employment.
• High school diploma or its equivalent required.
• Previous gaming machine technician or casino experience a plus.
• Must be able to read, write, speak, and understand English.
• Must possess excellent communication skills.
• Must have the ability to resolve problems and conflicts in a diplomatic and tactful manner.
• Must have the ability to deal effectively with and interact well with others.
• Must be able to be approved for and maintain a valid Key license through the OGC.
• Must be able to work nights, weekends, and holidays as needed.

PHYSICAL DEMANDS:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must be able to stand, walk, or sit for long periods of time.
• Must be able to lift 30lbs.
• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust.Demonstrate physical endurance and a positive mindset while performing effectively under pressure in a fast-paced environment.

Pay: $10.00 - $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $10 - $14