What are the responsibilities and job description for the Customer Care Representative Veterinary Hospital position at High Valley Veterinary Hospital?
High Valley Veterinary Hospital is a small family run business located in Ramona, CA. We have a wonderful team including passionate and caring doctors. We have an immediate opening for a receptionist. Our receptionists are pivotal members of the team. They are the first point of contact for visitors and clients arriving to the hospital. Being well-presented and polite are critical traits.
Required skill set:
Courteous
Attention to detail
Organizational skills
Exceptional multitasker
Strong customer service skills
Excellent communication skills
Ability to manage a high volume of clients on a daily basis
Job Responsibilities:
Greeting all clients
Schedule appointments
Transferring calls as necessary
Handle questions via phone, email, and general correspondence
Taking and ensuring messages are passed to the appropriate staff member on a timely basis
Possibly managing office supplies
Assisting with mail as required
Receiving and dispatching deliveries
Performing miscellaneous administration duties
Ability to train and utilize High Valley internal programs/software
On a daily basis, manage closing out the day’s business
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
Salary : $18