What are the responsibilities and job description for the Dispensary Receptionist position at High Society New Buffalo?
Overview
Join our vibrant team as a Dispensary Receptionist, where your energetic and welcoming demeanor will set the tone for an exceptional customer experience. In this vital role, you will serve as the first point of contact for visitors and patients, ensuring smooth operations at the front desk while providing outstanding customer support. Your organizational skills and positive attitude will help create a friendly, efficient environment that promotes trust and satisfaction.
Responsibilities
- Greet patients and visitors warmly, providing excellent customer service and guiding them through the check-in process
- Manage multi-line phone systems to answer inquiries, schedule appointments, and direct calls efficiently
- Maintain accurate records through data entry, filing, and updating patient information in our systems
- Handle appointment scheduling and calendar management to optimize daily operations
- Support office management tasks such as filing, proofreading documents, and maintaining office supplies
- Assist with basic bookkeeping using QuickBooks or similar software to track transactions and inventory
- Ensure a clean, organized front desk area while adhering to confidentiality and privacy standards
Requirements
- Proven experience in front desk or office management roles with strong clerical skills
- Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
- Excellent phone etiquette with experience managing multi-line phone systems
- Bilingual abilities are highly desirable to serve diverse patient populations effectively
- Strong organizational skills with the ability to prioritize tasks efficiently and manage time effectively
- Previous customer service experience with a friendly, professional demeanor
- Familiarity with data entry, filing, proofreading, and basic bookkeeping practices
- Knowledge of office equipment such as printers, scanners, and fax machines is preferred
- Ability to handle confidential information discreetly while maintaining a positive attitude
- Weekends and nights are required
Join us in creating a welcoming environment where every visitor feels valued! This paid position offers an opportunity to develop your administrative skills in a dynamic healthcare setting. We’re looking for motivated individuals ready to contribute their organizational talents and exceptional customer service skills to our team.
Pay: From $15.00 per hour
Work Location: In person
Salary : $15