Admissions Coordinator

Program/Location: Admissions Department/New Bedford
Education/Licensure: Associates/Bachelor’s/LADC-II Preferred or Equivalent Experience
Pay Range: $27 - $31 per hour (Education & experience dependent)
Status: Full Time
Schedule: 2nd shift

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Long & short term disability
• Discounted auto/home and renters insurance
• 403b - Retirement
• FSA & DSA
• PMLA
• Employee Assistance Program
• Bonuses & Referral
• Eligibility for free classes to become a Licensed Counselor or Recovery Coach
• Education days to use towards CEU's
• Free meals at select programs and when available
• Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)

About Us

High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.

Requirements

• Knowledge of medical and psychiatric terminology,

• Knowledge and skills related to basic computer software and the ability to utilize HPAO’s electronic health record (EHR),

• Demonstrated flexibility and ability to perform multiple tasks,

• An understanding of the relationship between substance use and mental health issues and/or self-help programs,

• An understanding of boundaries and ethics,

• Ability to problem solve,

• Ability to communicate verbally and in writing,

• Maintains a courteous and professional relationship with both internal and external and/or collateral sources,

• TB Screening,

• Confidentiality training (42 CFR, Part 2 and 45, CFR parts 160 and 164 HIPAA)

Duties and responsibilities:

• Respond to telephone and email inquiries regarding admission to inpatient programs

• Schedule incoming clients for admission within the electronic health record (EHR)

• Track all Section 35 inquiries and determine placement based on court clinic recommendation

• Review the previous day Section 35 admissions to ensure completion and accuracy

• Manage internal movement requests, including ATS to CSS and CSS to TSS for all inpatient site locations as directed

• Monitor bed availability within the electronic health record (EHR) to identify additional program discharges

• Assign shift tasks to Admission Staff as needed or as instructed by the Supervisor

• Ensure the completion of daily shift tasks, reporting unfinished tasks to the Supervisor

• Consult with the Supervisor(s) regarding concerns with referrals for admission

• Consult with the Supervisor(s) regarding concerns with Admission Staff performance and/or identified training needs

• Assist with training and orientating new employees

• Provide support to Admission Staff during shift

• Attend mandatory training and supervision

• Utilize standard precaution at all times

• Other duties as assigned by the Supervisor/Admissions Manager and/or Director of Admissions

Qualifications

• Associates/Bachelor’s/LADC-II Preferred or Equivalent Experience
• Preferred clinical substance abuse/mental health experience