Recovery Coach (non-degreed)

High Point & Affiliated Organizations is a health and human service agency dedicated to treating and preventing substance use disorders and mental illness. With programs located throughout Southeastern Massachusetts, High Point provides a full continuum of care — including inpatient, outpatient, residential, and community-based services.

We also support survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our mission is to help individuals and families achieve personal change and improve their quality of life.

• Must present as courteous and professional at all times
• Demonstrated flexibility and ability to perform multiple tasks
• Must have excellent verbal and written communication skills, including the
  
  

ability to organize ideas in logical and clear fashion

• Proficient and knowledge of basic computer skills and software programs
  
  

including the ability to learn, use and train HPAO`s electronic medical records

• An understanding of the relationship between substance use and mental health issues and/or self-help programs
• Knowledge of the addiction treatment services system and recovery support
  
  

services;

• An understanding of boundaries and ethics
• Comply with Federal Regulations, 42 CFR Part 2, Substance Abuse
  
  

Confidentiality Regulations and HIPAA Regulations

• Certification in the HPAO approved de-escalation program
• Ability to work collaboratively with alcohol/drug dependent clients from diverse legal, social, economic, ethnic, cultural and racial backgrounds as well as family members, insurance providers and outside providers;
• Ability to work independently without direct supervision while adhering to the
  
  

program’s philosophical team approach;

• Established contacts and recovery partnerships in the community;
• Participation in annual TB screening
• CPR Certification
  
  

Duties And Responsibilities

• Must provide emotional and social support.
• Must support Members in making positive life changes and developing skills to facilitate their recovery.
• Must help Members to discuss and try new strategies for developing recovery supportive friendships, reconnecting or improving family relationships, and
  
  

identifying and using recovery-community networks.

• Must assist Members in creating personally meaningful links to treatment, peer recovery support services, and mutual aid and support them in their efforts to build their capacity to move between and among these services and supports as needed.
• When appropriate, the RC must use the peer relationship to assist with
  
  

motivation and facilitate connections to primary and specialty medical, dental,

and mental health services as well as social services, including applying for

benefits and navigating other relevant systems, such as criminal justice and child protection/child welfare.

• Must act as a recovery liaison and support the Member in preparing for or
  
  

accompanying the Member to meetings with, for example, probation officers,

social workers, and child protection/child welfare workers.

• Must provide linguistically appropriate and culturally sensitive peer recovery
  
  

supports that embrace the diversity of Members’ identities, including racial,

ethnic, gender/gender identity, sex, sexual orientation, physical and intellectual

challenges, and their chosen pathway to recovery.

• Must serve as an advocate for Members and assist Members in learning self advocacy skills.
• Must act as a mentor, assisting the Member’s recovery process and supporting
  
  

the Member’s goals and decisions; the RC must also support the Member in

creating and enacting a Wellness Plan.

• Must provide temporary assistance with transportation to essential self-help,
  
  

peer support, and medical and behavioral health appointments while

transitioning to community-based transportation resources.

• Must deliver services on a mobile basis to Members in any setting that is safe for the Member and staff.
• Must work collaboratively with the pregnant and/or parenting Member to create
  
  

and coordinate Plan of Safe Care (also called Family Support Plan) specifically

designed to help the Member identify needed services for recovery and parenting;

• Must support the Member around perinatal health and support needs, housing
  
  

needs, health care needs, income needs, mental health concerns.

• Must establish plans for follow up and address any barriers to treatment,
  
  

appointment for preventative care, access to vaccines, reproductive healthcare

and screenings

• Must participate in community events that promote prevention and education
• Must work with the NCM/Patient resource navigator to assist in coordination of community referrals
• Must assist patients who require additional supports and service coordination for engagement
• Must be available a minimum of 1x per week to assist in supporting families and individuals, who are struggling with SUD in underserved and disenfranchised populations
• Must facilitate peer groups in Inpatient settings, to increase access to services
  
  

and promote a collaborative approach to treatment

• Must support patient engagement; housing, coordination of appointments, and transportation.
• Must document patient engagements in EHR system
• Maintain appropriate level of productivity/billable hours
• Other duties as assigned by the Recovery Coach Supervisor/Program Director
  
  

Qualifications

• High school diploma and lived experience of substance use and recovery.
• Valid driver’s license and ownership of a car
  
  

$65,000 – $85,000 (commensurate with experience)

Any compensation range provided is an estimate based on current market data. The actual offer may fall above or below this range, depending on the candidate’s experience, skills, and geographic location.

High Points’ main objective is to ensure all employees and their families lead fulfilling and healthy lives. We offer essential resources and support to build and sustain physical, financial, and emotional strength to achieve this. Our focus is on overall well-being so you can concentrate on the things that matter most. Our benefits plan comprises medical, dental, vision, flexible spending and health savings accounts, life insurance, disability, 403b, paid vacation/time off, and other benefits.

High Point and its affiliates are equal opportunity employers. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other protected characteristics.