What are the responsibilities and job description for the Crisis Dispatch Representative position at High Plains Mental Health Center?
This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/13536812
**Fulfilling Career Alert Join us as a Crisis Support Specialist!**
Why You Should Apply
As a Crisis Dispatch Representative (Crisis Support Specialist), youll
be the backbone of day-to-day operations, ensuring smooth, safe, and
compassionate service delivery.\
Youll work closely with clinicians, therapists, and crisis responders to
provide direct support to patients.\
\
If youre ready for a rewarding opportunity, and want to be supported by
an organization that stands by its mission of being Here for You, this
is your chance.**APPLY TODAY!**
What Youll Do
Answer phones and triage calls. Welcome and support individuals in
crisis with empathy and professionalism.
Monitor the Mobile Crisis Response (MCR) team in accordance with safety
and communication protocols.
Monitor the MCR teams location and safety while they are in the
community.
Assist with patient admissions, including basic triage documentation and
release forms.
Manage schedules: new appointments, rescheduling, cancellations, and
backfilling time slots.
Facilitate communication between staff, clients, and external providers.
Maintain and organize patient records: scanning, indexing, securely
filing, etc.
Support the patient discharge process to ensure proper continuity of
care.
Follow strict confidentiality and safety guidelines. Participate in
ongoing training, including de-escalation, trauma-informed care, and
emergency response.
This is a fast-paced role that requires both compassion and
composureideal for those who thrive in supportive, people-centered
environments.
the individuals and communities we serve, but for every member of our
team. Our mission drives everything we do, and that includes supporting
our employees with the same**compassion, dedication, and care**we offer
our clients.\
\
When you join us, you become part of a purpose-driven organization where
your work has a real impact. Youll provide critical mental health
services to those who need them most, while being part of a team that
values your expertise, supports your well-being, and invests in
your**professional growth**through continuous learning and**career
advancement opportunities.**
What We Offer
Must be**at least 18 years old.**
Demonstrated**proficiency with technology,**including basic computer
skills, printers, scanners, and multi-line phones.
Strong interpersonal skills with a**calm, professional demeanor**in
high-pressure environments.
Must pass required**background checks**(KBI and KDADS).
Must comply with TB testing and health screening protocols.
Must submit a**medical clearance**confirming fitness to perform job
duties or
information, please see: https://www.kansasworks.com/jobs/13536812
**Fulfilling Career Alert Join us as a Crisis Support Specialist!**
- APPLICATION DEADLINE**: Monday, April 27th, 2025 at 7:00am CDT.
- Position:**Crisis Support Specialist
- Location:**Hays, Kansas
- Pay:**from \$17.61-\$20.61 per hour (shift differentials available-
- Job Type**: Full-time \| In-person
- Schedule Options:**8a-4pm OR 4pm-12am OR 12am-8am \| Rotating days
Why You Should Apply
- Be a part of history.**High Plains Mental Health Center is expanding
As a Crisis Dispatch Representative (Crisis Support Specialist), youll
be the backbone of day-to-day operations, ensuring smooth, safe, and
compassionate service delivery.\
Youll work closely with clinicians, therapists, and crisis responders to
provide direct support to patients.\
\
If youre ready for a rewarding opportunity, and want to be supported by
an organization that stands by its mission of being Here for You, this
is your chance.**APPLY TODAY!**
What Youll Do
Answer phones and triage calls. Welcome and support individuals in
crisis with empathy and professionalism.
Monitor the Mobile Crisis Response (MCR) team in accordance with safety
and communication protocols.
Monitor the MCR teams location and safety while they are in the
community.
Assist with patient admissions, including basic triage documentation and
release forms.
Manage schedules: new appointments, rescheduling, cancellations, and
backfilling time slots.
Facilitate communication between staff, clients, and external providers.
Maintain and organize patient records: scanning, indexing, securely
filing, etc.
Support the patient discharge process to ensure proper continuity of
care.
Follow strict confidentiality and safety guidelines. Participate in
ongoing training, including de-escalation, trauma-informed care, and
emergency response.
This is a fast-paced role that requires both compassion and
composureideal for those who thrive in supportive, people-centered
environments.
- Why Join Us?**
the individuals and communities we serve, but for every member of our
team. Our mission drives everything we do, and that includes supporting
our employees with the same**compassion, dedication, and care**we offer
our clients.\
\
When you join us, you become part of a purpose-driven organization where
your work has a real impact. Youll provide critical mental health
services to those who need them most, while being part of a team that
values your expertise, supports your well-being, and invests in
your**professional growth**through continuous learning and**career
advancement opportunities.**
What We Offer
- Competitive Pay:**from \$17.61-\$20.61 per hour \[earn \$1-\$3 more
- Comprehensive Benefits Package:**
- Excellent Health, Dental, & Vision Insurance
- Life Insuran ce
- Paid Time Off & Extended Illness Time
- 403(b) Plan
- KPERS Retirement Plan
- Supplemental Benefits
- HSA & FSA
- Holiday pay \[8 hours holiday pay in addition to any hours worked; our
- Scholarship, work-study, & internship opportunities for employees
- o \$500 SIGN-ON BONUS**\[awarded after successful completion of 90-day
- And more!
Must be**at least 18 years old.**
- High school diploma or GED required**; additional training or
Demonstrated**proficiency with technology,**including basic computer
skills, printers, scanners, and multi-line phones.
Strong interpersonal skills with a**calm, professional demeanor**in
high-pressure environments.
- Physically & mentally capable**of managing crisis situations and
Must pass required**background checks**(KBI and KDADS).
Must comply with TB testing and health screening protocols.
Must submit a**medical clearance**confirming fitness to perform job
duties or
Salary : $3 - $21