What are the responsibilities and job description for the Crisis Dispatch Representative position at High Plains Mental Health Center?
This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/13581435
**Fulfilling Career Alert Join us as a Crisis Support Specialist!**
Week 2 = Week 4\] \| Alternating weekends and holidays
Why You Should Apply
we want YOU to be part of this groundbreaking journey. This center is
already playing a vital role in transforming mental health care across
northwest Kansas by easing the burden on local hospitals and law
enforcement, shortening inpatient waitlists, and providing critical
mental health services close to home for those in need.
As a **24/7 inpatient facility**, the CIC offers multiple shifts and a
variety of career opportunities. Now is the time to raise your hand and
secure your spot! For more information about the Crisis Intervention
Center (CIC), please visit: [**\[HPMHC
CIC\].**](https://youtu.be/aiBTIYtxxOo?si=fRPG6SU9P8VPOsw0)
If youre ready for a rewarding opportunity, and want to be supported by
an organization that stands by its mission of being Here for You, this
is your chance. **APPLY TODAY!**
What Youll Do
Answer phones and triage calls. Welcome and support individuals in
crisis with empathy and professionalism.
Monitor the Mobile Crisis Response (MCR) team in accordance with safety
and communication protocols.
Monitor the MCR teams location and safety while they are in the
community.
Assist with patient admissions, including basic triage documentation and
release forms.
Manage schedules: new appointments, rescheduling, cancellations, and
backfilling time slots.
Facilitate communication between staff, clients, and external providers.
Maintain and organize patient records: scanning, indexing, securely
filing, etc.
Support the patient discharge process to ensure proper continuity of
care.
Follow strict confidentiality and safety guidelines. Participate in
ongoing training, including de-escalation, trauma-informed care, and
emergency response.
This is a fast-paced role that requires both compassion and
composureideal for those who thrive in supportive, people-centered
environments.
the individuals and communities we serve, but for every member of our
team. Our mission drives everything we do, and that includes supporting
our employees with the same **compassion, dedication, and care** we
offer our clients.
When you join us, you become part of a purpose-driven organization where
your work has a real impact. Youll provide critical mental health
services to those who need them most, while being part of a team that
values your expertise, supports your well-being, and invests in your
What We Offer
Must be at least 18 years old.
High school diploma or GED required; additional training or education in
healthcare, psychology, or human services is a big plus!
Demonstrated proficiency with technology, including basic computer
skills, printers, scanners, and multi-line phones.
Strong interpersonal skills with a calm, professional demeanor in
high-pressure environments.
Physically & mentally capable of managing crisis situations and
emergency response scenarios.
Must pass required background checks (KBI and KDADS).
Must comply with TB testing and health screening pro
information, please see: https://www.kansasworks.com/jobs/13581435
**Fulfilling Career Alert Join us as a Crisis Support Specialist!**
- APPLICATION DEADLINE:** Wednesday, June 24th, 2026 at 7:00am CDT.
- Position**: Crisis Support Specialist \| (Crisis Dispatch
- Location**: Hays, Kansas
- Pay**: from \$17.61-\$20.61 per hour (shift differentials available-
- Job Type**: Full-time \| In-person
- Schedule:** Schedule: Fixed shift time assignment. Pick between:
Week 2 = Week 4\] \| Alternating weekends and holidays
Why You Should Apply
- Be a part of history**. High Plains Mental Health Center is proud to
we want YOU to be part of this groundbreaking journey. This center is
already playing a vital role in transforming mental health care across
northwest Kansas by easing the burden on local hospitals and law
enforcement, shortening inpatient waitlists, and providing critical
mental health services close to home for those in need.
As a **24/7 inpatient facility**, the CIC offers multiple shifts and a
variety of career opportunities. Now is the time to raise your hand and
secure your spot! For more information about the Crisis Intervention
Center (CIC), please visit: [**\[HPMHC
CIC\].**](https://youtu.be/aiBTIYtxxOo?si=fRPG6SU9P8VPOsw0)
If youre ready for a rewarding opportunity, and want to be supported by
an organization that stands by its mission of being Here for You, this
is your chance. **APPLY TODAY!**
What Youll Do
Answer phones and triage calls. Welcome and support individuals in
crisis with empathy and professionalism.
Monitor the Mobile Crisis Response (MCR) team in accordance with safety
and communication protocols.
Monitor the MCR teams location and safety while they are in the
community.
Assist with patient admissions, including basic triage documentation and
release forms.
Manage schedules: new appointments, rescheduling, cancellations, and
backfilling time slots.
Facilitate communication between staff, clients, and external providers.
Maintain and organize patient records: scanning, indexing, securely
filing, etc.
Support the patient discharge process to ensure proper continuity of
care.
Follow strict confidentiality and safety guidelines. Participate in
ongoing training, including de-escalation, trauma-informed care, and
emergency response.
This is a fast-paced role that requires both compassion and
composureideal for those who thrive in supportive, people-centered
environments.
- WHY JOIN US?**
the individuals and communities we serve, but for every member of our
team. Our mission drives everything we do, and that includes supporting
our employees with the same **compassion, dedication, and care** we
offer our clients.
When you join us, you become part of a purpose-driven organization where
your work has a real impact. Youll provide critical mental health
services to those who need them most, while being part of a team that
values your expertise, supports your well-being, and invests in your
- professional growth** through continuous learning and **career
What We Offer
- Competitive Pay**: from \$17.61-\$20.61 per hour \[earn \$1-\$3 more
- Comprehensive Benefits Package:**
- Excellent Health, Dental, & Vision Insurance
- Life Insurance
- Paid Time Off & Extended Illness Time
- 403(b) Plan
- KPERS Retirement Plan
- Supplemental Benefits
- HSA & FSA
- Holiday pay \[8 hours holiday pay in addition to any hours worked; our
- Scholarship, work-study, & internship opportunities for employees
- o \$500 SIGN-ON BONUS** \[awarded after successful completion of
- And more!
Must be at least 18 years old.
High school diploma or GED required; additional training or education in
healthcare, psychology, or human services is a big plus!
Demonstrated proficiency with technology, including basic computer
skills, printers, scanners, and multi-line phones.
Strong interpersonal skills with a calm, professional demeanor in
high-pressure environments.
Physically & mentally capable of managing crisis situations and
emergency response scenarios.
Must pass required background checks (KBI and KDADS).
Must comply with TB testing and health screening pro
Salary : $3 - $21