Manager of Supportive Housing & Community Partnerships

Position Summary

The Manager of Supportive Housing & Community Partnerships serves as High Plains Housing Development’s primary on-site representative at StarRise at North Weld Village. The position is responsible for coordinating the network of organizations working at StarRise and helping ensure that housing, supportive services, security, and community partnerships work together effectively to support housing stability and the long-term success of the community.

This position is responsible for partnership coordination, program monitoring, grant compliance, reporting, and community partnerships. The Manager will maintain regular communication among StarRise partners, monitor commitments and program outcomes, identify gaps or concerns, and help ensure issues involving multiple partners are addressed by the appropriate organization.

The Manager will also coordinate information needed for grants, funding compliance, program evaluation, and organizational reporting. This includes monitoring supportive service reporting and working with service providers to confirm that eligible services are appropriately documented and billed through available funding sources, including Medicaid.

This is not a direct service or case management position. The Manager will interact regularly with residents and should understand the principles of permanent supportive housing, but clinical services, case management, property management, and security remain the responsibility of HPHD’s professional partners.

The successful candidate will bring both compassion and accountability to the position. HPHD is looking for someone who believes in the mission of permanent supportive housing, can build strong relationships with residents and partners, and is equally comfortable working with data, grants, reports, deadlines, and program requirements.

This is a grant-funded pilot position with funding currently secured for two years. Continuation beyond the initial grant period will depend on future funding, program performance, and organizational needs.

Key Responsibilities

Supportive Housing Partner Coordination

• Serve as HPHD’s primary on-site representative at StarRise and maintain a consistent organizational presence at the property.
• Serve as the primary liaison between HPHD and organizations providing property management, supportive services, security, volunteers, and other services at StarRise.
• Coordinate the housing and supportive service components of StarRise to help ensure the permanent supportive housing model is operating as intended.
• Facilitate regular coordination meetings among StarRise partners and track key issues, decisions, responsibilities, and follow-up items.
• Maintain regular communication with partner organizations and encourage collaboration, information sharing, and accountability.
• Monitor commitments made by partner organizations and follow up on outstanding items.
• Identify service gaps, operational concerns, recurring issues, or areas where coordination between partners could be improved.
• Work with the appropriate partners to address routine coordination issues and elevate significant operational, contractual, resident, safety, or performance concerns to HPHD leadership.
• Support the development and refinement of policies, procedures, and partnership practices that strengthen operations at StarRise.
• Help maintain clear roles and professional boundaries among HPHD, property management, supportive services, security, and other partners.
• Stay informed about permanent supportive housing practices and emerging issues that may affect StarRise and provide recommendations to HPHD leadership when appropriate.

Program Monitoring, Grants & Reporting

• Coordinate compliance with grants, funding agreements, reporting requirements, and program commitments related to StarRise.
• Maintain a calendar of reporting deadlines, grant requirements, renewals, and other program obligations.
• Coordinate the collection of resident outcome, supportive service, property, and program data required by HPHD, funders, governmental agencies, and other stakeholders.
• Work with partner organizations to ensure required information is complete, accurate, and submitted on time.
• Monitor supportive service activity and related billing processes, including confirming that eligible Medicaid-funded services are being documented and billed by the responsible service provider.
• Review program and operating data to identify trends, gaps, performance concerns, and opportunities for improvement.
• Coordinate or support HMIS, annual performance, grant renewal, and other reporting requirements applicable to StarRise while maintaining appropriate resident privacy and data protections.
• Assist with preparation of reports and presentations for HPHD leadership, the Board of Directors, funders, and community partners.
• Maintain organized records related to grants, partnerships, program outcomes, meetings, reporting requirements, and funding commitments.
• Support grant applications, renewals, monitoring visits, audits, and other funder reviews related to StarRise.
• Help evaluate the effectiveness of the StarRise supportive housing model and identify opportunities to strengthen the program over time.

Resident & Community Coordination

Community Partnerships, Volunteers & Donations

Property & Operational Coordination

*Due to word limits on LinkedIn please request full job description by emailing infohphdev@gmail.com

Qualifications

If you feel you can successfully complete the above duties after being provided training and having ongoing support then we encourage you to apply regardless of whether or not you meet the preferred qualifications.

Work Environment

• This is an on-site position based at StarRise at North Weld Village in Greeley, Colorado. The Manager is expected to maintain a regular five-day-per-week presence at the property.
• The position works in an occupied permanent supportive housing community and requires regular interaction with residents, property management staff, supportive service professionals, security personnel, volunteers, vendors, and community partners.
• Work will take place in both office and residential community settings and may occasionally require navigating the property grounds, residential common areas, and other portions of the site.
• The position requires the ability to respond calmly and professionally when challenging situations arise while recognizing and respecting the responsibilities of trained property management, behavioral health, security, and emergency-response professionals.
• Some local travel may be required for meetings, trainings, community events, or partner activities.
• Occasional evening or weekend work may be required for meetings, community activities, or significant property needs.
• The position requires regular computer and administrative work as well as frequent in-person communication and coordination.
• Regular lifting of up to 20 pounds. Occasional lifting up to 40 pounds.
• The Manager may coordinate volunteers and could provide direction to volunteers or interns as the program develops.

Compensation and Benefits

Salary Range: $60,000–$70,000 annually, commensurate with experience.

Benefits include:

• PTO and sick leave consistent with Colorado’s Healthy Families and Workplaces Act.
• QSEHRA health reimbursement plan.
• Professional development and training opportunities.

Grant-Funded Position

Funding for the position is currently secured for two years. Continuation of employment beyond the initial grant-funded period is not guaranteed and will depend on the availability of future funding, organizational needs, and evaluation of the pilot program.

To Apply

*Due to word limits on LinkedIn please request full job description by emailing infohphdev@gmail.com



Please submit a cover letter and resume to infohphdev@gmail.com with the subject line:

“Manager of Supportive Housing & Community Partnerships Application – [Your Name]”

Applications will be reviewed on a rolling basis until the position is filled.

High Plains Housing Development does not discriminate on the basis of race, color, sex, religion, disability, age, gender, or national origin in its hiring, programs, or activities.

High Plains Housing Development is committed to recruiting and supporting a diverse staff that represents all of the people we serve and strive to serve. We promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ community and all veterans. High Plains is committed to diversity and equality in employment and housing.

High Plains Housing Development complies with the Colorado Equal Pay for Equal Work Act and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, disability, sexual orientation, gender identity, national origin, or any other protected status.

Employment is contingent upon completion of a background check and verification of work eligibility in accordance with federal and Colorado law.

Employment with High Plains Housing Development is at-will, meaning that either the employee or the organization may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law. Nothing in this job description, any organizational policy, or other communication shall be construed to create a contract of employment or guarantee employment for any specific duration. The grant-funded nature of this position does not alter its at-will status.