What are the responsibilities and job description for the Lead Supervisor position at High Liner Foods and Careers?
1) Daily Execution
- Lead startup: confirm staffing, line readiness, materials, and pre-op/QA requirements.
- Set the plan for the shift: targets, priorities, constraints, and escalation rules.
- Monitor performance in real time (downtime, labor, yield, waste, safety, quality).
- Remove roadblocks by coordinating with Maintenance, QA, Warehouse, Scheduling, and Sanitation.
- Make decisions fast. If it can’t be fixed quickly, escalate with facts and options.
2) Build Supervisor Performance (Addressing Real-World Pain Points)
- Clarify expectations for supervisors and leads: what ‘good’ looks like each hour, each changeover, each shutdown.
- Hold supervisors to ownership.
- Enforce follow-through: every issue has an owner, deadline, and closeout verification.
- Coach in the moment and document patterns. Use progressive discipline when coaching fails.
- Train supervisors on the basics: staffing to plan, downtime response, standard work, and communication cadence.
3) Escalation Discipline (No Surprises)
- Create a clear escalation ladder: what to escalate, to whom, and by when.
- Require supervisors to escalate early with the 5 essentials: what happened, when, impact, current status, and what help is needed.
- Drive “stop the bleed” actions first, then root cause and permanent corrective action.
- End the shift with a clean handoff: unresolved issues, risks, and next actions documented.
4) Safety, Food Safety, and Compliance
- Enforce PPE, LOTO, machine guarding, and safe behavior standards.
- Maintain GMP and sanitation standards; correct deviations immediately.
- Support HACCP-related controls and QA hold/release practices.
- Ensure allergen controls and housekeeping expectations are met.
- Support internal inspections, corrective actions, and audit readiness.
5) Continuous Improvement and Problem Solving
- Lead structured problem solving for repeat downtime, yield loss, waste, and quality issues.
- Drive standard work and visual controls that reduce variability.
- Participate in trials, changeovers, and process improvements; ensure changes stick.
6) Communication and Reporting
- Run quick, consistent shift huddles: targets, constraints, safety/quality messages, and expectations.
- Maintain accurate production reporting: labor, downtime, yield, waste, and corrective actions.
- Communicate professionally and directly with all departments; align on priorities.
Required Qualifications
- 10 years leadership experience in manufacturing (food preferred) managing hourly and salaried employees, or equivalent.
- Proven ability to drive performance: labor, downtime, yield, and safety/quality results.
- Strong communication, delegation, coaching, and accountability skills.
- Comfortable with data-driven decision-making and production reporting tools.
- Working knowledge of food safety basics (GMPs; HACCP awareness).
Preferred Qualifications
- Food manufacturing experience (breading/battering/frying, packaging, or similar high-volume operations).
- Lean/CI exposure (root cause, standard work, 5S, visual management).
- Experience developing front-line supervisors and leads.
Working Conditions and Requirements
- Plant environment: noise, moving machinery, wet/icy conditions, temperature variation, food-grade dust/odors.
- Allergen exposure: fish/shellfish and other common allergens (wheat, egg, soy, milk, nuts).
- Safety-sensitive role requiring strict adherence to policies and procedures.
First 90 Day Expectation
- Establish a consistent shift cadence (startup, hourly checks, escalation, end-of-shift closeout).
- Standardize expectations for supervisors (what gets checked, reported, and acted on each hour).
- Implement an escalation ladder and make it real—no more surprises.
- Identify top 3 repeat performance killers (downtime, waste, yield, staffing) and drive permanent fixes.
- Develop each supervisor: strengths, gaps, and a clear plan with measurable milestones.