What are the responsibilities and job description for the Propane Service Technician position at High Grade Propane?
As a Propane Service Technician, you'll play a vital role in keeping homes, farms, and businesses running safely and efficiently. From installing and maintaining propane systems to providing outstanding customer service, you'll be the trusted expert our customers rely on every day. If you enjoy hands-on work, solving problems, and making a real impact in your community, this is an opportunity to build a rewarding career with a team that values safety, reliability, and professional growth.
What You’ll Do
- Install propane tanks and related equipment in full compliance with NFPA 58/54 and all state/local regulations.
- Complete any required state licensing, certifications, and ongoing training.
- Conduct daily vehicle inspections (DVIR) and maintain your truck in excellent working condition.
- Complete accurate service orders, documentation, and parts billing each day.
- Provide seasonal delivery support by operating a delivery vehicle when needed.
- Report any incidents or safety concerns immediately to the General Manager.
- Work in varied outdoor conditions and participate in an on‑call rotation as business needs require.
What You’ll Actually Do in Your First 30 Days
- Shadow a senior technician to learn our safety standards, installation methods, and customer service expectations.
- Complete onboarding training for CDL endorsements, propane safety, and state-specific compliance requirements.
- Begin performing supervised tank installations and equipment servicing to build proficiency with EDP processes.
- Learn our service order and documentation systems to complete work independently and accurately.
Must Haves
- Class A OR B CDL
- Tanker and Hazmat endorsements (or ability to obtain quickly)
- Ability to lift and carry up to 75 lbs.
-
TSA Clearance Approved Hazardous Materials
- High school diploma, GED, or equivalent experience
- Ability to work outdoors in various weather conditions and participate in after-hours on‑call rotation
Nice to Haves
- 2–3 years of experience in propane, HVAC, or related technical work
- Familiarity with propane systems, NFPA standards, and industry regulations
- Technical aptitude and willingness to learn propane installation practices
- Strong customer communication and professional presence
- Basic computer skills for service orders and documentation
Pay & Benefits
Pay Rate for this role is $25-35 hourly (depending on experience)
We offer a comprehensive benefits program designed to support your physical, financial, and family wellbeing. Eligible employees can customize coverage from:
- Multiple medical insurance options
- Dental and voluntary vision coverage
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Supplemental Life/AD&D
- Voluntary Short‑Term Disability
- 401(k) with company match
- Tuition reimbursement
- Propane discounts
No‑cost benefits include:
- Paid holidays and paid time off
- $50,000 Basic Life/AD&D
- Long-term disability
Our Culture
We believe people do their best work when they’re supported, respected, and trusted to do the job right. Our teams value safety, accountability, and showing up for one another because that’s how we show up for our customers.