What are the responsibilities and job description for the Medical Receptionist position at High Desert Osteopractic Physical Therapy?
Front Desk / Medical Receptionist
We’re looking for someone who genuinely enjoys people, thrives in a medical environment, and takes pride in getting the details right.
At our clinic, the front desk isn’t just answering phones and scheduling, it’s the control center of the entire patient experience. You’ll be the first impression, the organizer behind the scenes, and a key part of keeping the day running smoothly for both patients and providers.
If you like staying busy, keeping things organized, and being part of a fun, high-energy team, this is a great fit.
Schedule Requirement
Monday - Thursday 2pm-7pm.
What You’ll Do
- Create a welcoming, upbeat experience for every patient who walks through the door
- Manage scheduling with accuracy and attention to detail
- Answer phones and communicate clearly and confidently with patients and other medical offices
- Collect copays and balances
- Maintain accurate and organized patient records in our EMR system
- Keep the front office running smoothly, balancing multiple tasks at once without letting things fall through the cracks
- Great communication with office staff and providers to keep the clinic flow efficient and on track
What We’re Looking For
- Strong customer service skills, you enjoy working with people and it shows
- Highly organized and detail-oriented (this is a must)
- Ability to multitask and stay focused in a fast-paced environment
- Comfortable learning and using multiple computer systems
- Reliable, proactive, and takes ownership of your role
Bonus Points (Not Required)
- Experience in a medical or healthcare setting
- Familiarity with EMR systems
- Basic understanding of insurance or billing
Why Our Clinic
We’ve built a clinic culture that’s energetic, supportive, and genuinely enjoyable to be part of. Our team cares about doing great work, taking care of patients, and making the day-to-day fun along the way.
We’ve also been voted Idaho’s Best Physical Therapy Clinic, and we take pride in living up to that standard, not just in patient care, but in how we operate as a team.
Final Note
This role matters. The right person keeps everything running smoothly and helps create the experience our patients trust us for.
If that sounds like you, we’d love to meet you.
Pay: From $13.00 per hour
Application Question(s):
- Are you available Monday through Thursday from 2pm-7pm?
- This role can be fast-paced with phones ringing, patients arriving, and multiple tasks happening at once. How do you handle that kind of environment?
- Tell us about a time you had to manage multiple tasks while staying organized and accurate. What did you do?
- Are you occasionally available cover other shifts at the front desk if needed?
- Why are you interested in this position?
Work Location: In person
Salary : $13