What are the responsibilities and job description for the Office Administrator position at High Country Furniture and Design?
Office Administrator – High Country Furniture and Design
High Country furniture is growing and we are seeking a highly organized and tech-savvy office administrator to join our fast-paced team. The ideal candidate will excel at multitasking, have excellent computer skills, and be capable of handling multiple priorities with accuracy. This role supports operations related to special orders, order tracking, and coordination between customers, the delivery team, and in-house customer service.
Key Responsibilities
Input special orders into the computer system accurately and in a timely manner.
Follow up on orders to ensure status is up-to-date and communicate any issues or delays.
Schedule deliveries with the Delivery Manager and coordinate with customer.
Provide exceptional customer service, addressing inquiries and resolving issues promptly.
Assist with general office tasks as needed to support daily operations.
Maintain organized records for all orders, deliveries, and communications.
Collaborate with management, sales, procurement, and delivery team to streamline processes.
Qualifications -
Profit System a BONUS
Excellent computer skills (MS Office Suite; aptitude with ERP/CRM or furniture industry software).
Strong multitasking ability with keen attention to detail.
Effective communicator, both written and verbal.
Reliable, punctual, and able to work in a fast-paced environment.
Prior experience in furniture retail or a similar office/operations role is a plus.
Availability to work full-time, including most Saturdays.
High Country Furniture and Design is committed to delivering exceptional products and service to our customers. We value teamwork, efficiency, and a customer-first approach in a dynamic retail setting.