Customer Service Manager

High Caliber Line www.highcaliberline.com is a solution provider of ECO friendly and trendy products to a variety of industries. Located in Irwindale the company has an immediate need for a Customer Service Manager. The company has a fun, fast paced and entrepreneurial atmosphere. We are looking for a detail oriented supervisor who is self-motivated, does not like to be micro managed and can work independently managing a team 35 individuals. Enjoy growth potential when you apply your talents with us! The difference we make to our customers is our PEOPLE! ● Do you naturally have a clear vision of how the future should look?● Do you thrive to try new things, find new opportunities, and know how to stay the course?● Are you resilient and resolute?● Are you passionate about setting concrete steps to bring a vision to life, and then lead a team of people in that direction?● Are you an analytical, fact-based thinker who focuses on delivering accurate information?● Are you an impact player, who is not being appreciated for the difference you are making?● Do you enjoy leading, managing and directing teams with intention in a way that supporters are happy to follow. More about HIGH CALIBER LINE ● High Caliber is a great place to work because our product line has some of the trendiest and eco-friendly products in our industry. We provide promotional products to some of the largest companies in the US, like Microsoft, Amazon and Facebook. To be considered, cut & paste this link into your browser and look for Director of Customer Service.https://go.cultureindex.com/p/cA1bIooZ7x6fK2 You must complete all the steps and choose as many words as you can. Company DescriptionHigh Caliber Line (HCL), a family-owned business founded in 1999 under Calibre International, has become a trusted leader in the promotional products industry through innovation, superior customer service, and competitive pricing. With over 25 years of experience, HCL operates three state-of-the-art facilities in the Greater Los Angeles area, including a 100,000 sq. ft. production and office space that produces around 30 million items annually. Our in-house production, fulfillment, and distribution ensure exceptional quality and fast turnaround times. HCL’s diverse product line includes premium stainless-steel drinkware, eco-friendly items made from sustainable materials, and custom-branded products using advanced imprinting techniques. Guided by our founding family’s active leadership, every department works collaboratively to deliver reliable, high-quality products and a true “High Caliber” experience to clients across North America.

Salary : $80,000 - $90,000