Sales Associate/Cashier

Position Summary

Primary responsibilities of the Sales Associate/Cashier position are to maintain customer service, generate sales, merchandise product, and process cash register sales quickly, accurately, and efficiently.

Major Responsibilities for Sales Associate/Cashier Position:

• Commit to great customer service, team participation, continued learning, and integrity.
• Greet customers and work with them tactfully and pleasantly; answering questions and providing information on merchandise, promotions and advertisements.
• Aid customers in locating merchandise in store, on acehardware.com, and process their special orders.
• Promptly answer phone calls and provide necessary telephone customer service.
• Operate cash register accurately and efficiently for purchase and return transactions.
• Maintain and uphold orderly, clean and stocked appearance standards of register area and sales floor.
• Help process new shipments and keep the receiving/back stock area clean and organized.
• Support inventory maintenance by stocking, facing and cleaning. Assist in the training and development of peers.
• Perform other tasks as periodically assigned by management, such as deliveries and assembly of product.
• Be vigilant and conscientious to recognize potential shoplifting activities. Be compliant of all safety standards.
• Solicit customers to open an Ace Rewards account.

Minimum Requirements for Sales Associate/Cashier Position:

• Education/Training: High School diploma, some college preferred.
• Solicit team player with strong interpersonal and communication skills.
• Retail sales experience including customer service, cash handling, register use and merchandising.
• Knowledge of retail computer systems, electronic cash registers. Word processing and spreadsheet a plus.
• Possess hardware and related product knowledge along with a willingness to learn.
• Commitment to service excellence and customer satisfaction.
• Attention to detail and organization as well as an ability to multitask.
• Reliable adherence to work schedule, avoiding tardiness and absenteeism.
• Available to work schedules that may include evenings, weekends and holidays.

Minimum Physical Requirements for Sales Associate/Cashier Position:

• Must be able to lift 40 pounds frequently.
• Ability to stand for an extended period of time.
• Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting.
• Perform all functions as set forth.

Job responsibilities may change based on the needs of the business.