What are the responsibilities and job description for the PARTS SPECIALIST position at Hiester Automotive?
John Hiester Chevrolet of Lillington is currently seeking full-time Parts Counterperson to join our winning team. We are a family owned and operated business and provide an excellent work environment.
We are looking for highly motivated and goal-oriented individuals who met our Hiester Core Values. If you are Professional, Love People, act with Character/Integrity, like to Get It Done and possess a Servant Attitude, please reach out to us!
ESSENTIAL RESPONSIBILITIES
The Parts Counterperson is responsible for selling parts to customers, assisting technicians, placing special orders and contributing to the overall success of the parts department.
- Assists customers and technicians in selecting and purchasing parts.
- Places special orders for parts.
- Perform daily bin checks.
- Ability to scan/receive parts into inventory and put up accordingly.
- Collect payments in form of cash/card/check or charge account.
- Review special orders daily and keep status updates accurate.
- Reads appropriate manuals to ascertain type and specification of part.
- Provides pricing and product information to customers.
- Assists in taking inventory.
- Meets departmental production and profitability goals.
- Answers telephone promptly and consistent with dealership guidelines.
- Maintains an organized, clean and safe work area.
- Understand basic sales numerics such as: Sales/Cost/Gross/GP Margin/Markup
- Ability to operate computer efficiently and effectively to keep up with our fast-paced environment.
- Participates in required training.
- Records all hours worked accurately in company timekeeping system.
- Follows Safeguards rules and regulations.
- Demonstrates the Company’s Core Values
- Complies with Company policies and procedures.
- Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
- Work directly with Parts Manager and Assistant Parts Manager to achieve department goals.
KNOWLEDGE, SKILLS & ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
- Bilingual (Spanish) is preferred, but not required.
- Previous parts counter experienced required.****
- CDK Experience preferred but not required.
- Associates Degree preferred – direct work experience considered in place.
EMPLOYEE BENEFITS
- Medical, dental and vision insurance coverage available;
- Basic life insurance and disability coverage available;
- 401k with company match;
- Employee discounts on vehicle purchases, parts and service;
- Opportunities for advancement.
OUR CULTURE
Hiester Automotive Group has been successful by doing the right things, loving and developing our employees from good to great, and living our core values. Our company has been built on these core values to create a positive atmosphere that both our customers and employees love.
HOURS
- M-F 7:30am-6:00pm (rotating early leave day 4pm)
- S-8am-5:pm (on rotation with other employees)