What are the responsibilities and job description for the Guest Support position at Hideaway Pizza?
Benefits:
- Career Growth Opportunities
- In-store and New Store Training Teams
- Health, Dental, and Vision Insurance | based on hours worked
- Uniform | Hideaway Pizza Logo Apparel
- Meal Discounts
- 401(k)
LOCATION ADDRESS
9800 North Freeway Fort Worth TX 76177
HIDEAWAY PIZZA…NEW PIZZA PARTY GETTING STARTED!
9800 North Freeway Fort Worth TX 76177
HIDEAWAY PIZZA…NEW PIZZA PARTY GETTING STARTED!
At Hideaway Pizza, we believe it's the little things that make a BIG difference, starting with hiring the BEST people. We’re looking for individuals who value people, care for others, stay real, create happiness, and always aim to make it right. If that sounds like you, we’re already a match!
We LOVE having great people on our team because we know great people bring the FUN (and funny). We’re serious about what we do—but we have a good time doing it.
We're proud to use top-quality ingredients, never compromise on our recipes, and prepare many items fresh in-house daily. From locally sourced ingredients to menu items made just for us, it’s no surprise we’ve had loyal guests since 1957. Beyond pizza, we serve up incredible starters, salads, sandwiches, pastas, desserts, and drinks.
Cheers to the next pizza party—and hopefully, to YOU joining the team!
NOW HIRING – ALLIANCE, TEXAS
We’re getting ready to open our third Texas location in Alliance, TX, and we’re looking for passionate, high-energy, and all-in leaders who bring the heat, build strong teams, and thrive in fast-paced, high-reward environments.
This isn’t just another job—it’s your shot to help launch something BIG and lead a team that delivers unforgettable guest experiences from Day One!
Cheers to the next Pizza Party!
JOB SUMMARY
The primary commitment of the Support Team Member is to provide an EXCEPTIONAL experience for our Guests. This experience will leave the guests craving to return soon and share their excitement (food shots and selfies are preferred). Achieving this means you must embrace the Hideaway Way, excel in the Hideaway Service Standards, have superior menu knowledge, continuously enhance the Guest environment, and present yourself in a professional yet fun way.
RESPONSIBILITES
- Embrace and Internalize THE WAY.
- Fanatic execution of the Hideaway Service Standards and Steps of Service to every Guest.
- Sincerely welcome and thank every Guest, creating a warm and inviting atmosphere.
- Obsessively maintain a clean and safe environment for the Guest and Team Members.
- Quickly answer the phone and handle calls in a professional and appreciative manner.
- Vigorously protect the financial interests of the Guests and Hideaway Pizza.
- Always create a FUN environment.
REQUIREMENTS
- Must be 16 years or older.
- Have and maintain required licenses: Food Handlers, state and county specific.
- Work a varied schedule, including shifts, days, holidays, doubles, positions, and events.
- Follow all policies and procedures outlined in the employee handbook and job-specific training guides.
- Meet physical requirements as dictated by the job, standing (8 hours), walking, lifting (40 pounds), stooping, carrying (25 pounds), and wiping.
Salary : $12 - $20
