What are the responsibilities and job description for the Director, Strategic Alliances - Americas position at HID?
An Amazing Career Opportunity for a Director, Strategic Alliances – Mobile Credentials, Americas!!
Location: Austin, Texas; Open to other HID sites
Job ID: 47868
Travel: 31-60%
HID Physical Access Control Solutions provides trusted identity technologies that enable organizations to issue, manage, and use secure credentials across complex physical and digital environments. As mobile credential adoption accelerates, customers increasingly rely on integrated ecosystems of access control systems, identity platforms, mobile devices, cloud services, and enterprise applications.
The Director, Strategic Alliances – Mobile Credentials, Americas leads HID’s strategic partner ecosystem across North and South America, identifying and scaling high‑impact technology partnerships that reduce deployment friction and accelerate mobile credential adoption. This individual contributor role focuses on alliance strategy, partner development, go‑to‑market execution, and measurable business impact, with regular engagement across product, engineering, sales, and executive stakeholders.
Who are we?
HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.
We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo
Physical Access Control Solutions (PACS):
HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions.
This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.
Are you ready to make a difference? Join us and help shape the future of security.
As our Director, Strategic Alliances – Mobile Credentials, Americas, you’ll support HID’s success by:
HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com .
Please be aware that our recruitment process may include the use of AI-powered tools to assist in screening applicant resumes. These tools help us efficiently identify candidates whose qualifications and skills align with the job description. We use AI in a responsible manner and in accordance with applicable data privacy laws and regulations. Importantly, all applicants are reviewed by our Talent Acquisition team. AI is used to support, not replace, human judgment in the evaluation process.
We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
Location: Austin, Texas; Open to other HID sites
Job ID: 47868
Travel: 31-60%
HID Physical Access Control Solutions provides trusted identity technologies that enable organizations to issue, manage, and use secure credentials across complex physical and digital environments. As mobile credential adoption accelerates, customers increasingly rely on integrated ecosystems of access control systems, identity platforms, mobile devices, cloud services, and enterprise applications.
The Director, Strategic Alliances – Mobile Credentials, Americas leads HID’s strategic partner ecosystem across North and South America, identifying and scaling high‑impact technology partnerships that reduce deployment friction and accelerate mobile credential adoption. This individual contributor role focuses on alliance strategy, partner development, go‑to‑market execution, and measurable business impact, with regular engagement across product, engineering, sales, and executive stakeholders.
Who are we?
HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.
We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo
Physical Access Control Solutions (PACS):
HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions.
This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.
Are you ready to make a difference? Join us and help shape the future of security.
As our Director, Strategic Alliances – Mobile Credentials, Americas, you’ll support HID’s success by:
- Developing and owning the Americas strategic alliance roadmap for HID Mobile Credentials, aligned to product and business strategy.
- Identifying, evaluating, prioritizing, and managing high‑impact technology and integration partners that accelerate adoption and scalability.
- Driving measurable commercial outcomes including partner‑influenced pipeline, ARR growth, and mobile credential activation.
- Translating complex technical integrations into repeatable, market‑ready solutions.
- Influencing cross‑functional teams and senior executives to align on partner priorities, execution plans, and success metrics.
- Defining partner segmentation, qualification criteria, and green/red decision frameworks to guide investment and scaling decisions.
- Collaborating with Product, Engineering, Partner Services, Sales, Marketing, Legal, Finance, and Operations to establish integration priorities, API/SDK requirements, certification standards, and deployment models.
- Building and executing joint business plans with strategic partners, including value propositions, enablement plans, pipeline goals, and launch strategies.
- Negotiating commercial and technical partnership agreements that support HID’s growth objectives while protecting long‑term strategic value.
- Monitoring partner performance against agreed milestones and KPIs, executing pivots where partnerships fail to deliver sufficient impact.
- Serving as a subject matter expert on mobile credentials, physical access, identity, enterprise software, and ecosystem integrations across the Americas.
- Representing HID externally with strategic partners, customers, and industry stakeholders.
- Bachelor’s degree in business, technology, engineering, marketing, or a related field.
- 10 years of experience in strategic alliances, business development, ecosystem partnerships, or technology partnerships.
- Demonstrated success building and scaling technology partner ecosystems involving software, hardware, cloud, mobile, and API‑based integrations.
- Proven ability to convert partnerships into commercial outcomes, including pipeline creation, ARR growth, and solution adoption.
- Strong ability to influence senior leaders and cross‑functional teams in a highly matrixed environment.
- Willingness and ability to travel extensively across North and South America.
- MBA or advanced degree is preferred.
- Physical access control industry experience strongly preferred.
- Experience with mobile credentials, digital identity, SaaS platforms, enterprise software, or integration ecosystems is preferred.
- Spanish and/or Portuguese language proficiency is preferred.
- Experience working in or with global technology organizations is preferred.
- Competitive salary and rewards package
- Competitive benefits and annual leave offering, allowing for work-life balance
- A vibrant, welcoming & inclusive culture
- Extensive career development opportunities and resources to maximize your potential
- To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds
- Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
- Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
- Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.
HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com .
Please be aware that our recruitment process may include the use of AI-powered tools to assist in screening applicant resumes. These tools help us efficiently identify candidates whose qualifications and skills align with the job description. We use AI in a responsible manner and in accordance with applicable data privacy laws and regulations. Importantly, all applicants are reviewed by our Talent Acquisition team. AI is used to support, not replace, human judgment in the evaluation process.
We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.