What are the responsibilities and job description for the Team Member Coordinator position at Hibbett Sports?
The Customer Experience Specialist role at Hibbett Sports is ideal for individuals who are passionate about delivering exceptional customer service. In this role, you will be responsible for providing outstanding service, encouraging customers to take advantage of services offered by the company, and tracking sales performance to inform store and personal goals. You will also be expected to learn, practice, and uphold all company policies, standards, and procedures. Regular attendance at mandatory staff meetings is required.
Responsibilities
- Provide exceptional customer service
- Encourage services provided by the company
- Track sales performance and use results to improve store and personal goals
- Maintain knowledge of company policies and procedures
Benefits
We offer a range of benefits to support the well-being of our employees, including:
- A comprehensive health insurance plan
- A 401(k) retirement savings plan
- A paid time off policy