What are the responsibilities and job description for the Program Lead position at Hiawatha Valley Mental Health Center?
ABOUT US:
Hiawatha Valley Mental Health Center (HVMHC) is a trusted leader in providing exceptional, person-centered behavioral health services to our communities. Founded in 1965 by a dedicated group of community members and government officials from Houston, Wabasha, and Winona counties, we have since expanded our services across Winona, Houston, Wabasha, Goodhue, and Fillmore counties.
At HVMHC, we recognize the importance of work-life balance and offer flexible scheduling to support our employees' needs. We are committed to professional growth and prioritize internal promotions whenever possible. For team members pursuing licensure, we provide free clinical supervision to help you achieve your goals. Additionally, we utilize Eleos, an augmented intelligence software, to assist with case note documentation—allowing our staff to focus more on client care.
We are dedicated to fostering a diverse, inclusive, and supportive workplace where team members and clients feel valued and respected. We welcome professionals from all backgrounds and experiences who share our commitment to providing high-quality behavioral health services.
TITLE: Community Based Services Lead
PROGRAM: Adult Community Based Services
JOB SUMMARY: This position entails approximately 50% time spent providing work direction, technical guidance, and ensuring quality control in define location. This individual will also perform direct service to consumers in CBS (Community Based Service) program for the remaining 50% of the time.
JOB RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:
- Assumes responsibility for direct service work in the CBS program, to include maintaining assigned caseload of clients.
- Oversees the general operations of the Community Based Services department in designated location.
- Assists the Program Director in the formulation, evaluation and installation of policies, procedures, and scheduling for the program.
- Assist with evaluation of staffing and program needs.
- Provides consultation to staff, other departments in the agency, and to community resources.
- Attend and participate in scheduled community events, staff meetings, and staff committees as assigned; as well as workshops, conferences and in-service presentations, as directed by Program Director.
- Participate in clinical supervision once a month.
- Assume responsibility for meeting productivity standards established by the Program Director.
- Assume responsibility for obtaining and updating/maintaining case files, appropriate case notes and billing documentation as mandated by the agency and state.
- Assure compliance with rules, regulations, licenses and/or certification standards for the program.
- Must be able to support clients during crisis situations utilizing verbal de-escalation and ground techniques.
- Attend conferences, in-services, and training necessary to meet licensure and program requirements.
- Participate in evening programming if/as needed.
- Provide necessary internal reports to staff as needed.
- Provide technical assistance to staff including but not limited to orientation, training, arranging schedules and shadowing.
- Possess a vehicle, valid driver license, and valid auto insurance.
PHYSICAL REQUIREMENTS FOR POSITION:
Must be able to move in a manner conducive to the execution of daily activities. While performing the duties of this job, the employee must communicate with others and exchange information.
The employee regularly operates equipment (listed below) on a daily basis. Occasional bending and lifting of office materials may be required.
NON-ESSENTIAL FUNCTIONS: Perform other duties as assigned by the Program Director.
EQUIPMENT USED: Computer, telephone, office equipment, vehicle.
JOB QUALIFICATIONS AND REQUIREMENTS:
- Must meet minimum qualifications as a Mental Health Practitioner as outlined in MN Statute 245i.04: Sec. 245I.04 MN Statutes
- Ability to work with serious and persistent mentally ill individuals in a community based setting.
- Ability to problem solve and critically think to make appropriate decisions efficiently.
- Possess a high level of human relation skills.
- Effective organization and time management capabilities
- Enhanced written and verbal communication skills.
- Must be able to move around building at a rapid pace in response to emergencies.
- Must have access to and be able to operate a motor vehicle.
- Must have the ability to use a computer.
- Must be able to maintain confidentiality.
- Must possess a vehicle valid driver’s license and a willingness to travel as needed to client or organization locations throughout SE MN.
WORK ENVIRONMENT:
Hiawatha Valley Mental Health Center is committed to providing a safe and inclusive work environment free from harassment, violence and discrimination. Our inclusive work environment represents many different backgrounds, cultures and viewpoints. The core values we live by include: integrity, respect, people focused, community focused, continuous improvement, compassion, partnership and collaboration, empowerment and financial stewardship. All Hiawatha Valley Mental Health Center owned facilities are smoke/drug free environments, with some exposure to excessive noise, dust and temperature. The employee is occasionally exposed to a variety of conditions at client sites.
SUPERVISED BY: Community Based Services Director
SUPERVISES: none
POSITION DESIGNATION: Non-Exempt, Full Time
EMPLOYEE BENEFITS:
We are proud to offer a comprehensive benefits package designed to support your well-being, professional development, and financial security:
Paid Time Off & Leave
- Paid Leave Time: Begins accruing at 4.46 hours per paycheck, with 16 hours available upon hire (prorated for PT employees).
- Holidays: 8 paid holidays, plus 2 floating holidays (prorated for PT employees).
- Additional Paid Leave:
- Up to 10 days of jury duty leave
- Up to 5 days of bereavement leave
- 1 personal day per year
Professional Development Support
- Up to $2,000 tuition reimbursement
- Up to $1,500 for continuing education
Health & Wellness Benefits
- Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance offered for employees working between 30-40 hours per week.
- 20% YMCA membership discount OR $50 fitness reimbursement per year
Retirement Savings
- Retirement plan with employer match of 50% match up to 6%, for employees working between 20-40 hours per week.
EEO STATMENT:
Hiawatha Valley Mental Health Center is an Equal Opportunity Employer. We welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
APPLICATION PROCESS:
A background check is required as part of the hiring process. Depending on the role, applicants may also need to complete a Mental Health Practitioner Verification Form or Professional Conduct Inquiry Form.
Salary : $23 - $31
