Medical Assistant (Per Diem/Casual Hire, No Benefits), Urgent Care

Join East Hawai'i Health Clinics and be part of a team that proudly cares for our friends, family, and neighbors across East Hawaiʻi.

As a Medical Assistant, you'll play a vital role in delivering high-quality outpatient care by supporting providers and nurses, assisting with hands-on patient care, and helping create a safe, welcoming environment where patients receive exceptional service.

Key Responsibilities:

• Accurately measure and record patient intake/output, vital signs (temperature, pulse, respiration, blood pressure), height, and weight; report any abnormal or sudden changes.
• Assist with specimen collection (stool, urine, sputum) and administer enemas under nurse supervision.
• Document patient care activities, observations, and behavioral/condition changes according to established guidelines.
• Safely position, lift, transfer, move, and assist patients with mobility and range-of-motion exercises using appropriate equipment.
• Support patient care logistics by making beds and transporting patients via gurney or wheelchair.
• Perform routine treatments as directed by licensed nursing staff.
• Maintain a safe, clean, and well-stocked environment while following infection control policies and communicating respectfully with patients and families.

Minimum Qualifications:

Prerequisite Qualifications Required for Entry Level

• One year of work experience which involved independently observing and reporting a variety of physical and/or mental symptoms and conditions and implementing care and/or treatment procedures for a case load of patients.
• Must have demonstrated knowledge of basic clinical skills (e.g., taking vital signs, measuring output, recognition of abnormal signs and symptoms, etc.); first aid; patients’ rights; universal precautions; infection control; body mechanics; basic medical terminology; and the ability to read, write, speak and understand simple sentences in English; follow oral and written instructions precisely; and assist in providing paraprofessional nursing care to patient receiving care on an outpatient basis.
• Certification Required: Basic Life Support (BLS) for Healthcare Workers must be obtained within six (6) months of employment.

Prerequisite Qualifications Required for the Full Performance Level

• In addition to the Entry Level Qualifications Required for the applicable work setting:
• Experience and Essential Knowledge and Abilities: One year of progressively responsible work experience as a Medical Assistant in an Outpatient Clinic or similar health institution setting assisting professional licensed clinical staff in the provision of care to outpatient patients. Must have demonstrated knowledge of emergency medical practices, techniques and procedures; functional anatomy and human physiology.

Certifications:

• Medical Assistant Certification (CCMA) from the National Healthcare Association (N.H.A.); Certified Medical Assistant (CMA) from the American Association of Medical Assistants (AAMA); Registered Medical Assistant (RMA) from the American Medical Technologists (AMT); or National Certified Medical Assistant (NCMA) from the National Center for Competency Testing (NCCT) must be obtained at time of appointment.

As the Big Island’s leading providers of inpatient and outpatient care, the East Hawaii Region of Hawai`i Health Systems Corporation (HHSC), consisting of Hilo Benioff Medical Center, Honoka'a Hospital, Ka′u Hospital, Yukio Okutsu State Veterans Home, East Hawaii Medical Group and East Hawaii Health Pharmacy, delivers a full range of services and programs. Our three hospitals include 290 beds and more than 1,900 employees. Our medical staff is comprised of 250 physicians, physician assistants and Advanced Practice Registered Nurses, representing 33 specialties. East Hawaii Health is our network of clinics offering primary and specialty care. Hilo Benioff Medical Center functions as a Level III Trauma Center, which includes the second busiest emergency room in the state, providing 24-hour care and serving more than 50,000 patients annually. Honoka'a Hospital and Ka′u Hospital are designated as Critical Access Hospitals. To learn more about the East Hawaii Region, please watch our Video Yearbook or visit www.hbmc.org, www.honokaahospital.org or www.kauhospital.org.

Offers of employment will be contingent on successfully passing a pre-employment examination, which includes a drug screen and other regulatory medical requirements such as, but not limited to, a tuberculosis (TB) screen. The cost for drug screening and blood draw for QuantiFERON and Titers, shall be borne by the Hawaii Health Systems Corporation.

As part of the recruiting process for this position, external applicants (job applicants NOT employed by HHSC’s East Hawaii Region) are required to complete pre-employment assessments shortly after application submission. If you are not an employee of the East Hawaii Region of HHSC, you will receive an email containing assessment instructions. We ask that you complete the assessments within two days of receipt of the request.

The East Hawaii Region of Hawaii Health Systems Corporation is a drug free workplace and an Equal Opportunity Employer.

Must be available to work shifts, weekends and holidays as necessary based on hospital operations. Services are provided 24/7.