What are the responsibilities and job description for the Task Force - Director of Sales position at HHM Hotels?
Opportunity: Director of Sales – Task Force
As a Task Force Director of Sales, you will step into various properties to lead sales teams and provide critical short-term and long-term coverage. You’ll thrive in a fast-paced, results-driven environment, quickly adapting to the unique needs of full-service, luxury, select-service, and boutique properties within the HHM Hotels industry-leading branded and independent collections.
Your Focus
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble – Own It
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As a Task Force Director of Sales, you will step into various properties to lead sales teams and provide critical short-term and long-term coverage. You’ll thrive in a fast-paced, results-driven environment, quickly adapting to the unique needs of full-service, luxury, select-service, and boutique properties within the HHM Hotels industry-leading branded and independent collections.
Your Focus
- Team Leadership: Interview, select, train, and coach associates to ensure they excel in brand standards while living HHM core values.
- Strategic Planning: Use internal and external data to develop comprehensive plans that capture all business segments.
- Business Intelligence: Understand sales processes to support corporate goals and enhance overall customer value.
- Revenue Growth: Identify customer requirements and craft compelling offers that increase the hotel's revenue share.
- Performance Monitoring: Track sales team objectives and implement corrective actions to stay aligned with the annual marketing plan.
- Goal Achievement: Drive the hotel toward annual revenue targets established in the budget.
- Account Management: Maintain and grow relationships with key accounts to boost customer satisfaction and loyalty.
- Expert Negotiation: Use professional sales techniques to secure the best possible terms for both the customer and the hotel.
- Sales Execution: Articulate the unique benefits of each property to successfully close sales opportunities.
- Marketing Maintenance: Manage a current marketing plan with specific, measurable initiatives for every business segment.
- Professional Mentorship: Model elite selling techniques and commit to the ongoing development of your team and yourself.
- Effective Communication: Develop oral and written presentations that clearly convey recommendations and conclusions.
- Market Presence: Travel locally during assignments to conduct outside calls, promote the property, and analyze the competition.
- Education: Four-year college degree required; advanced coursework in business, marketing, or communications is a plus.
- Experience: Previous hotel sales experience is required; operations experience is preferred.
- Brand Expertise: Familiarity with Marriott and Hilton systems is a significant advantage.
- Marketing Savvy: Proven experience in public relations and community marketing.
- Technical Proficiency: Skilled in Microsoft Excel, Word, Delphi, and access database tools.
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- 24/7 access to TELUS Health, a confidential work-life resource.
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Technology Reimbursements
- Referral Bonus Program
- Travel: Extensive travel to hotels throughout the United States is required.
- Schedule: Work schedules vary and will include some holidays and weekends based on project needs.
- Physical Requirements: Ability to sit for extended periods, lift up to 10 pounds, and operate a keyboard.
- Mobility: Moderate travel between hotel properties and client locations is expected.
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble – Own It
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