Linen 6

Job Summary

The EVS Linen 6 Supervisor provides advanced leadership and oversight for the Linen Department, ensuring safe, efficient, and high-quality linen distribution throughout the facility. This role combines operational supervision with administrative responsibilities, including scheduling, payroll, inventory control, and performance monitoring. The Linen 6 Supervisor works closely with the Director of Environmental Services to maintain service excellence, compliance, and departmental efficiency.

Supervises: Linen I–V staff

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Primary Responsibilities

•    Oversee all daily linen operations, including distribution, stocking, and cart rotation.

•    Manage departmental scheduling, timekeeping, payroll approvals, and attendance tracking.

•    Provide training, coaching, and development plans to strengthen staff skills and performance.

•    Monitor key performance indicators, prepare departmental reports, and recommend process improvements.

•    Conduct regular audits of linen inventory, usage, and quality; implement corrective actions when needed.

•    Maintain records, logs, and documentation for compliance and audits.

•    Ensure staff compliance with infection prevention, safety, and hospital policies.

•    Address performance concerns, document incidents, and assist in corrective action in partnership with HR/management.

•    Lead quality assurance inspections and continuous improvement initiatives.

•    Respond to escalated service requests and emergencies, reprioritizing workflows as necessary.

•    Apply strong time-management and decision-making skills to balance operations with administrative duties.

•    Serve as a communication link between leadership, staff, and hospital departments to ensure linen needs are consistently met.

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Other Responsibilities

•    Monitor and track linen inventory levels; coordinate with management to avoid shortages or surpluses.

•    Participate in recruitment, onboarding, and evaluations of staff.

•    Demonstrate professionalism, strong organizational skills, and exceptional customer service.

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Education / Certifications / Licenses

•    Required: High school diploma or equivalent.

•    Required: Valid driver’s license with a favorable driving record.

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Experience

•    Required: Minimum 2 years of supervisory experience in linen services or healthcare logistics.

•    Preferred: 5 years of leadership experience in healthcare logistics; industry certification preferred.

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Skills & Competencies

•    Proven leadership and team supervision abilities.

•    Strong decision-making skills under time-sensitive conditions.

•    Excellent time management and organizational skills with the ability to balance multiple priorities.

•    Strong verbal and written communication skills for direction, coaching, and collaboration.

•    Advanced administrative skills in scheduling, recordkeeping, and reporting.

•    Knowledge of infection prevention, safety practices, and healthcare linen standards.

•    Proficiency in Microsoft Office and linen management software systems.