Assistant Property Manager

Assistant Property Manager

HH Red Stone | Newark, DE and Elkton, MD

Full-Time | Onsite

Compensation: $23–$26 per hour, based on experience

About HH Red Stone

HH Red Stone is a rapidly growing property management company committed to providing exceptional housing services and creating vibrant, resident-focused communities. We are seeking an organized and motivated Assistant Property Manager to support our communities in Newark, DE and Elkton, MD.

This is an excellent opportunity for an experienced leasing or property management professional ready to take the next step in their career.

Job Summary

The Assistant Property Manager partners with the Property Manager to support daily operations, leasing performance, resident satisfaction, and the property’s financial success. This role combines leasing and customer service with responsibility for resident accounts, collections, reporting, and operational follow-through.

Key Responsibilities

Property Operations and Administrative Support

• Assist the Property Manager with daily community operations and implementation of company policies and procedures.
• Maintain accurate resident files, lease documentation, and property records.
• Assist with reporting, invoice processing, and other administrative responsibilities.
• Provide operational coverage in the Property Manager’s absence, within delegated authority.
• Coordinate with maintenance staff to follow up on service requests and prepare homes for move-in.

Resident Accounts and Collections

• Monitor resident balances, follow up on outstanding payments, and support delinquency reduction.
• Assist with payment posting, account reconciliation, and resolution of billing questions.
• Prepare and coordinate account notices and related documentation in accordance with company procedures and applicable requirements.
• Support move-out processing, final account statements, and security deposit documentation.

Leasing and Marketing

• Conduct property tours, follow up with prospective residents, and assist with applications and lease execution.
• Support occupancy goals through new leases, renewals, and consistent prospect follow-up.
• Maintain accurate availability information, property listings, and marketing materials.
• Assist with outreach, social media, and other marketing activities.

Resident Experience and Community Engagement

• Deliver responsive, professional service to prospective and current residents.
• Address resident concerns and escalate matters to the Property Manager as appropriate.
• Assist with resident events and retention initiatives.
• Support move-in, move-out, and student housing turn activities.

Compliance

• Apply leasing criteria and company policies consistently.
• Maintain confidentiality of resident and applicant information.
• Perform responsibilities in accordance with Fair Housing requirements and applicable laws.

Qualifications

• High school diploma or equivalent (GED).
• At least one year of residential leasing or property management experience; prior Assistant Property Manager experience preferred.
• Experience with resident accounts, collections, or bookkeeping preferred.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Experience with Entrata or similar property management software preferred.
• Strong written and verbal communication skills.
• Excellent organization, attention to detail, and ability to manage competing priorities.
• Ability to work independently and collaborate with onsite and corporate teams.
• Availability to work at communities in Newark, DE and Elkton, MD, including weekends and peak leasing or turn periods as scheduled.
• Student housing experience is a plus.

What We Bring to You

• Competitive hourly compensation.
• Medical, dental, vision, and life insurance.
• 401(k) with company match.
• Paid time off and paid holidays.
• A welcoming and supportive work environment.
• Opportunities for professional development and career growth.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

HH Red Stone is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other status protected by applicable law.