What are the responsibilities and job description for the Pt Liab Rep- CBO2 position at HH Health System?
Overview
Serves as a liaison between the Hospital the early out agency. Assists the department manager to manage the early out agency relationships by coordinating all efforts to perform vendor reconciliation and making recommendation of reconciling items to department manager. The Patient Liability Rep is responsible for determining accounts are to be deemed bad debt and the assignment of those accounts to appropriate collection agency. Also assists in the identification of charity candidates from the accounts identified as bad debt. Generates reports and keeps statistics on amount of bad debt written off and provides to the Team Lead and or Section Manager.
Qualifications
Minimum Knowledge, Skills and Experience required:
- General application knowledge of EXCEL and WORD.
- Proven applicable experience working in an environment that utilizes electronic billing, internal report archives, and tools for applicable database management strongly preferred.
- 1 to 3 years working experience of Hospital or Physician office billing and collection processes including coordinating bad debt processing strongly preferred.
- Proven applicable experience of preparing complex correspondence to resolve accounts strongly preferred
- Effective communication skills verbally and written with internal Hospital departments, Physician Offices, Patient, and Insurance payers strongly preferred.
- Must be able to effectively manage a large volume of accounts while maintaining a high accuracy and positive outcomes.
Education:
- High school diploma or GED