What are the responsibilities and job description for the Patient Access Rep ER- Main Admitting- PT position at HH Health System?
Overview
Greets the public, patients, and families. Obtains and enters demographic, financial and registration information for all patient types. Handles all customer service issues in a customer friendly manner. Must collect required fees from patients or authorized representatives. Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call. This is an administrative job.
Qualifications
Minimum Knowledge, Skills, Experience Required Education/Certification: High School/GED required. Post-secondary education preferred. Experience: Two to three years of customer service/public relations experience preferred. Two to three years computer experience preferred. Will consider one year of previous work experience in other fields. Additional Skills/Abilities: Excellent verbal and written skills required. Must possess ability to work in a fast-paced environment with a positive attitude. Must demonstrate effective time management skills. Must demonstrate efficiency and organizational skills with the ability to multitask.
