What are the responsibilities and job description for the Outreach Case Manager position at HGI STORES & SERVICES INC?
$18.00 Hourly Rate
The Outreach Case Manager would provide a holistic approach to case management services and providing outreach programs to participants who are experiencing homelessness and/or at risk of becoming homeless. This position will require effective interaction and coordination with participants, staff members, volunteers, and other agency representatives to facilitate client success.
Essential Functions:
· Engage in regular outreach to returning citizens with screenings and intakes.
· Ability to interact with participants that are in situations such as low-income, post-addiction, and incarceration.
· Bridge the gap into housing services and securing housing options.
· Knowledge of intake and interview techniques with a holistic approach.
· Provide case management with ability to assess situations and work independently to develop successful action plans with goals and objectives addressing the individuals current needs while preserving the participants dignity.
· Maintain contact with participant and ensure follow through with the goals, objections, and expectations created.
· Scheduling meeting times with participant by being creative and flexible to their needs. Traveling is required.
· Coordinate with local community services to provide available programs for participants.
· Develop a relationship with local law enforcement, detention centers, and community corrections.
· Ability to work as part of a case management team and build effective working relationships with co-workers and other agencies/organizations.
· Maintain accurate case records, reports, and statistical data.
· Excellent interpersonal, verbal, and written communication skills.
· Working knowledge of standard office procedures and report preparation.
· Proven ability to maintain confidentiality within and outside of agency.
Qualifications:Minimum Requirements:
· High School Diploma or equivalent required.
· At least one-year of experience providing case management services.
· Working knowledge with local Human Services.
· Ability to pass pre-hire screenings such as background or drug screenings.
· Valid drivers license and access to a vehicle on a continual basis.
Potential Career Paths:
· Two-Gen Program Manager
· Resource Coordinator
· Associate Director of Workforce Development
· Chief Mission Officer
Salary : $18