Senior Account Executive

HGC Industries is a worldwide leader in designing and manufacturing gaskets, sealing surfaces, and stamping. For over 50 years, our customers have trusted us to fulfill their advanced sealing & stamping requirements. We provide technical sealing and stamping solutions to customers around the globe through our excellence in engineering, technology, manufacturing, and customer service. Our mission is to create gaskets and components that satisfy the most complex manufacturing challenges and provide high-quality products and services to the world at a reasonable cost.

At HGC, our employees are the foundation of our success. We encourage our employees to use their strengths, expertise, and determination to deliver on our commitments and achieve individual growth. When you join HGC Industries, you become part of a diverse and collaborative team that drives beyond the ordinary and provides cutting-edge solutions.

The Sales Senior Account Executive serves as the primary commercial contact for all assigned HGC customers. This role works in collaboration with Product Engineering and Operations to ensure that customer requirements are clearly communicated, projects are effectively supported, and services are delivered to meet expectations. The Senior Account Executive is responsible for managing customer accounts, coordinating project details, and providing consistent communication throughout the project lifecycle. The Senior Account Executive contributes to HGC’s mission by strengthening customer relationships, driving business growth, and ensuring that projects are executed with integrity, quality, and collaboration.

Essential Functions

• Assume full responsibility for assigned strategic accounts, establishing and maintaining effective relationships with customer purchasing, engineering, quality, and manufacturing personnel to support existing business and identify growth opportunities.
• Represent HGC Industries in customer-facing engagements, including required travel to support ongoing business, address issues, and develop new opportunities.
• Oversee the preparation, accuracy, and timeliness of customer quotations, sample submissions, and initial production shipments to ensure compliance with customer expectations.
• Serve as the primary commercial liaison between the customer and internal teams, facilitating the resolution of commercial, technical, engineering, and quality matters.
• Plan, coordinate, and execute visits to customer facilities and technical sites to ensure customer requirements and objectives are consistently achieved.
• Monitor and analyze business trends, market conditions, and competitive developments, and communicate relevant insights to internal stakeholders to guide business strategy.
• Actively support corporate objectives in the areas of quality, cost management, profitability, return on sales, productivity, customer service, and budget adherence.
• Maintain comprehensive knowledge of internal processes, products, and systems, as well as customer systems, and apply this knowledge to enhance business performance.
• Develop and implement sales forecasts, account strategies, and long-term growth plans while compiling and analyzing competitor and market intelligence.
• Prepare and deliver professional presentations to customers and internal leadership to communicate strategies, project updates, and business opportunities.
• Manage and prioritize multiple concurrent projects, ensuring effective resource allocation and timely completion of objectives.
• Communicate evolving customer and market requirements to executive management to support product development and material innovation.
• Mentor and provide guidance to Account Managers and other team members, fostering knowledge sharing and professional development.
• Complete required training programs and continuing education to maintain professional competence and technical knowledge.
• Exercise authority to identify, prevent, and resolve product, process, or quality non-conformities, including the authority to halt work on non-conforming or suspect products until corrective action is implemented.
• Comply with all Environmental, Health, and Safety (EHS) policies, reporting and, when necessary, stopping any activity that may pose a risk of non-compliance or injury.
• Perform additional responsibilities as assigned by management to support business and customer objectives.
  
  

Required Skills

REQUIRED SKILLS & ABILITIES:

• Proficient math skills, including unit-of-measure conversion calculations
• Ability to work independently with minimal supervision while contributing effectively as part of a team.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Excellent time management skills and the ability to efficiently manage priorities and tasks based on importance.
• Excellent organizational skills and attention to detail.
• Ability to navigate and resolve internal or external situations effectively and resourcefully.
• Ability to work effectively in a fast-paced environment.
• Ability to establish and maintain effective relationships with customers, co-workers, and HGC Industries partners.
• High adaptive capacity to effectively manage demands and frequent change, delays, or unexpected events
• Excellent interpersonal and customer service skills
  
  

Supervisory Responsibilities

This position does not have any supervisory responsibilities.

Qualifications

• Bachelor’s degree in Business Administration, Sales, Marketing, Engineering, or a related field; 5 years of experience in lieu of a degree.
• Minimum of 5 years of experience in sales, account management, or any other related field, preferably within the automotive, manufacturing, or industrial products sector.
• Proficient in Microsoft Office Products (Outlook, Excel, Word, PowerPoint, etc.).
• 5 years of manufacturing experience is preferred
  
  

Physical Demands

• Sitting for long periods
• Occasionally lifting, moving, and carrying up to 50 pounds
  
  

Environmental Conditions

Manufacturing plant and office employees can/will be exposed to noise, dirt, dust, fumes, odors, chemicals, and other airborne particles.

Travel Requirements

This position requires approximately 30% travel.

Benefits

• Generous Paid Time Off Policy
• 401(k) Retirement Program w/ Company Match
• Medical, Dental, and Vision plans
• LTD & STD
• Employer-Paid Life Insurance
• Pet Insurance/Discount Plan
• Employee Assistance Program
  
  

HGC Industries provides equal employment opportunities to all qualified employees and applicants. We prohibit discrimination and harassment of any type. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination based on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics protected by federal, state, and local laws.

• This job description summarizes the typical job functions. It is not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties required by the employee. Duties, responsibilities, and functions may differ from those outlined in this job description and may change at any time.