Dining Room Manager

We are looking for a values-driven leader who will deliver a high-quality menu and motivate our staff to provide excellent customer service. The Dining Room Manager will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment.

Full-Time, Days - WEEKENDS/HOLIDAY AVAILABILITY - $65,000-$75,000 DOE

Work Duties 

• Oversees the work of the wait staff and hosts in main dining room and Bistro 
• May serve meals in the dining room 
• Instructs dining room team members in performance of their duties; prepares the work schedule and oversees daily work assignments for the wait staff, planning, evaluating, assigning work, maintaining standards, coordinating activities, and allocating personnel
• Oversees the recruitment, hiring, and onboarding of front of house team members
• May serve meals in the dining room, work as an expeditor on the cook line, or fill in for any front of house position needed before, during, or after scheduled dining service
• Responds to resident needs and requests promptly, appropriately, and with respect at all times
• Resolves guest complaints when they arise 
• Leads all resident and team member catering and large food events, including but not limited to all communication between the resident or guests and team, overall setup and catering design, and billing.

To be successful in the role, you would have:

• Prior dining management experience required 
• The standards and sequence of service protocol and customer service
• Availability that includes evenings, weekends, and holidays
• Demonstrated interpersonal skills and willing to help foster a positive working environment
• Prior senior living experience preferred 

What's in it for you? 

As one of the largest nonprofit owner/operators of senior living communities in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.

At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.

Full-Time Team Members:

• 20 days of paid time off, plus 7 company holidays (increases with years of service)
• 401(k) with up to 4% employer match and no waiting on funds to vest
• Health, Dental and Vision Plans- start the 1^st of the month following your start date
• $25 tax per line Cell Phone Plan
• Tuition Reimbursement
• 5-star employer-paid employee assistance program
• Find additional benefits here: www.HGcareers.org