Assistant Health Services Administrator

Valle Verde in Santa Barbara, CA, recently named "Best Continuing Care Retirement Community in the U.S. 2025" by Newsweek magazine is seeking a full-time Assistant Health Services Administrator for its Skilled Health Center.    

** Full-time, Monday - Friday   ** $85,000 to $100,000 (DOE)  Salaried, Exempt position

Job Summary:

The Assistant Health Services Administrator supports the overall administration of health services operations within the community. Working under the direction of the Health Services Administrator, this role helps coordinate day-to-day operations, compliance activities, resident service support, financial and administrative processes, and cross-functional follow-up to help ensure quality care, regulatory readiness, operational efficiency, and resident satisfaction.

Primary Duties and Essential Functions:

• Supports daily health services operations across skilled nursing, assisted living, and related service areas.
• Coordinates follow-up on operational issues involving resident services, ancillary services, admissions support, and cross-functional service delivery.
• Assists with monitoring compliance with applicable federal, state, and local requirements and internal policies.
• Supports survey readiness, audits, inspections, plans of correction, and follow-up actions.
• Monitors assigned quality, service, and operational indicators and escalates issues requiring leadership attention.
• Helps maintain administrative processes related to resident rights, service standards, and policy and procedure implementation.
• Coordinates assigned staffing and team support activities, including scheduling follow-up, onboarding coordination, documentation, and routine performance support.
• Provides day-to-day coordination and functional direction to assigned team members or departments as delegated.
• Assists with budget administration, invoice review, purchasing follow-up, expense tracking, and other assigned financial processes.
• Supports billing, accounts receivable, collections, census tracking, and related operational reporting.
• Coordinates with physicians, pharmacies, therapy providers, consultants, and vendors to support service delivery and issue resolution.
• Helps maintain a safe, clean, and survey-ready environment by coordinating follow-up on life safety, emergency preparedness, environmental rounds, and preventive maintenance issues.
• Prepares reports, correspondence, and operational documentation.
• Represents the Health Services Administrator in assigned meetings, rounds, or follow-up activities as delegated.

Minimum Qualifications:

• Bachelor’s degree in healthcare administration, business administration, public administration, social work, or a related field; equivalent relevant experience may be considered where permitted.
• Three (3)  years of progressively responsible experience in senior living, healthcare, post-acute care, or another regulated service environment.
• Working knowledge of healthcare or residential service operations, compliance requirements, and administrative business processes.
• Ability to coordinate multiple priorities, analyze issues, exercise sound judgment, and follow through on operational matters.
• Ability to communicate effectively with residents, families, team members, physicians, vendors, and other business partners.
• Proficiency in standard business software and ability to prepare reports, correspondence, and routine operational documentation.
• Expected to meet eligibility requirements to pursue Nursing Home Administrator licensure and, when required by the role, obtain such licensure within an established timeframe.

Preferred Qualifications

• Experience in a continuing care retirement community, skilled nursing, assisted living, or memory support setting.
• Experience supporting surveys, audits, plans of correction, or formal quality improvement initiatives.
• Experience with electronic health records, resident billing or revenue-cycle processes, and Microsoft Office or similar reporting tools.
• Current CPR and First Aid certification, or ability to obtain within established timeframes.
• Prior exempt operations leadership experience in a regulated healthcare environment.
• Administrator licensure, eligibility, or demonstrable readiness for broader operational leadership responsibilities.

What’s in it for you?

At HumanGood, we’re driven by purpose—reimagining senior living and creating communities where older adults can thrive. When you join us, you’re part of something bigger, making a meaningful impact in the lives of residents every day. Build your future where you’re supported — you’ll have the total rewards you need to build a confident, secure life for you and your family. Count on a compensation package that maximizes your health, wealth and well-being. And adds up to 40% in value to your base compensation.

We offer a comprehensive range of benefits and perks to support you, including*:

• Health, Dental and Vision Plans- start the 1st of the month following your start date
• 20 days of paid time off (increases with years of service), plus 7 company holidays
• 401(k) with up to 4% employer match and no waiting on funds to vest
• HSA option with employer contribution
• Tuition Reimbursement and continuing education programs
• $25/line unlimited cell phone plan (plus taxes and fees)
• Cell Phone Stipend
• 5-star employer-paid employee assistance program

*Please Note: Benefit eligibility is determined by employment status and regularly scheduled hours.

And as team members support residents, HumanGood supports team members. Here, you'll have the benefits and compensation you need to build a secure life for your family, and real opportunities to grow in your career, gain leadership skills and develop personally. Join us. You'll make a difference by helping our team members and our residents realize their full human potential. Learn more at www.HGcareers.org