Instructional Designer

The Instructional Designer is responsible for designing and developing multi-pronged, multi-modal best-in class learning programs that align to the Healthfirst culture with an emphasis in digital transformation. The Instructional designer will execute learning analysis, design and development while adhering to design standards for assigned projects. Scope of Responsibilities: Partner with senior instructional designer or other learning leader to identify learning objectives, gather requirements, define outcomes, and establish evaluation measures and success metrics. Engage in a collaborative development process ensuring to partner with SME’s, media developers and key stakeholders as assigned to develop learning assets that align with predefined and rapidly prototyped processes and product solutions. Perform rapid prototyping, developing content from needs analysis within cross-functional processes and teams Design and develop learning materials for both asynchronous and synchronous training delivery. Design and develop content to support comprehensive learning experience, including course outlines, storyboards, facilitator guides, participant guides, exercise guides, and other content resources. Design and develop dynamic learning solutions which are engaging and creative, while maintaining the instructional integrity and validity of the solutions. Design and develop experiential learning material and training courseware, with a shift to responsive design that supports the learner in the flow of the work. Create content that enhances the retention, transfer, and application of knowledge, skills, and attitudes specific to roles, performance, culture, and outcomes. Develop multimedia assets with tools included in Adobe Creative Suite or comparable to supplement learning. Collaborate with stakeholders to support iterative improvements or enhancements to learning for improved business outcomes. Align training content to the defined standards and frameworks for all capability building across dispersed areas of the organization, ensuring alignment across all key stakeholders and business strategies. Ensure materials are up to date and relevant for a seamless experience within the team and for learners (e.g., course outline, digital pre-work and post-work, presentation materials, handouts, communications, participant guides, job aids, leader guides, etc.). Review content developed by peers and provide timely feedback. Test/Validate e-Learning and other digital content to ensure an optimal end user experience Utilize the LMS to manage curriculum, capture program registration, and run reports on utilization and key performance indicators. Construct engaging training communications and sustainability plans that reinforce key knowledge and skill development beyond the initial courseware. Continuously monitor and solicit feedback on all training programs and materials to ensure accuracy, relevance, and effectiveness, while driving enhancements for improved adoption. Work with business leaders and project managers to meet training delivery schedules, with appropriate resources that meet business needs. Keep current with training and learning industry trends, best practices, new technologies, and emerging innovations, with a recommended plan on how to leverage at Healthfirst. Additional duties as assigned. Minimum Qualifications: Bachelor’s degree from an accredited institution. Two years or more experience in design and development of learning using industry standard course authoring tool(s)with specific focus on adhering to design standards, and outcomes-driven learning solutions. Advanced knowledge of PowerPoint, Word, and Excel Experience working in Learning Management Systems, and other tools to organize, track and coordinate learning. Demonstrated ability to understand complex processes and translate into learning solutions for the learner to ensure understanding and retention. Strong planning, organizing, and execution skills. Superior written and verbal communication skills. Strong analytical and problem-solving skills; ability to think strategically and critically in developing solutions to complex problems. Preferred Qualifications: Bachelor’s Degree or higher in Instructional Design, Instructional Technology or related adult learning field from an accredited institution. Demonstrated experience in designing e-Learning, simulations, system demonstration videos, teaser videos to drive excitement about learning opportunities, train-the-trainer and instructor-led facilitation content for synchronous and asynchronous modalities. Experience with designing active engagement learning experiences to drive retention and sustainability. Strategic thinking, creativity and flexibility in proactively addressing future challenges and opportunities specific to Healthfirst. Certifications in one or more course authoring and multi-media tools. Experience in change management or organizational development practices. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified. If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@Healthfirst.org or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC. Know Your Rights All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process. Hiring Range*: Greater New York City Area (NY, NJ, CT residents): $81,100 - $117,470 All Other Locations (within approved locations): $71,600 - $106,505 As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision. In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live. *The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role. Healthfirst is New York’s largest not-for-profit health insurer offering it’s nearly 1.7 million members access to high-quality, affordable healthcare. As part of the community for nearly 30 years, Healthfirst’s unique advantage is rooted in its belief that good health doesn’t start in a doctor’s office. The company’s mission is to put its members first by working closely with care providers and community leaders to address broader issues that can impact health and well-being. This value-based care model is the foundation of the company’s sustained growth in one of the most dynamic markets in the country. So, if you are passionate about what you do and want to work for a company that is focused on the future and dedicated to making a difference in people’s lives, then Healthfirst is for you. Click here to navigate back to the career site!

Salary : $71,600 - $106,505