What are the responsibilities and job description for the Outreach Specialist position at HFI?
JOB TITLE: COMMUNITY OUTREACH SPECIALIST
REPORTS TO: Director of Community Outreach
POSITION SUMMARY:
The Community Outreach Specialist conducts proactive street outreach to the homeless. The Community Outreach Specialist provides interventional outreach in response to reports from concerned citizens, partner agencies, law enforcement, etc. Sensitivity to confidential matters is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Visit mapped locations on at least a weekly basis, as well as exploring and providing real-time information to assist in mapping new potential
- Respond quickly to reports from concerned citizens, partner agencies, Law Enforcement, etc. to assist the homeless
- Document outreach activities and contacts made with the homeless.
- Enter information into a database on outreach activities
- Conduct CCN Intake in the field for the homeless
- Attend workshops, seminars, conferences or in-house trainings relating to his/her position and responsibilities. This may occasionally require overnight travel.
- Perform other tasks and duties not specifically outlined in this job description, but within the scope of his/her education, experience, and abilities, as necessary for the successful operation of the agency.
JOB REQUIREMENTS:
- Keep accurate records and reports as directed
- Participate in required training
- Sensitivity to confidential matters.
- Attend department meetings and staff meetings
- Ability to communicate with participants, vendors, and all HFI personnel
- Become familiar with agencies and procedures for mainstream benefits applications
- Become familiar with HUD rules and regulations
- Valid Alabama Driver’s License and clean driving record.
MACHINE/EQUIPMENT/SOFTWARE USED:
- Computer
- Copy Machine
- Fax
- Telephone
- Calculator
- Passenger vehicles
- Microsoft Office Suite
- HMIS / ServicePoint information management software
QUALIFICATIONS AND REQUIREMENTS:
- Minimum of a High School Diploma required; Bachelor’s Degree preferred
- Good oral and written communication skills
- Ability to plan and organize self and work to meet goals
- Must have a valid driver’s license for the state of Alabama and a clean driving record
DEMONSTRATED COMPETENCE:
- Communications skills, both with participants and coworkers
- Collaboration with apartment complex managers and other community resources/linkages
- Accurate record keeping
- Organizational skills
WORKING ENVIRONMENT:
- Ability to work with diverse populations in non-traditional settings (i.e. homeless encampments)
- Ability to be tactful and flexible
- Ability to conduct business with the diverse personalities of our participants
- High energy level
- Comfortable performing multi-faceted projects in conjunction with day-to-day activities
- Superior interpersonal abilities
- Good reasoning abilities and sound judgment
MARGINAL FUNCTIONS:
- Sitting for two or more hours
- Standing for two or more hours
- Stooping for brief periods
- Walking one mile or longer
- Lifting/moving boxes, appliances and furniture, no more than 50 pounds individually
PHYSICAL DEMANDS:
The physical demands described on this form are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Job Type: Full-time
Pay: $34,000.00 - $36,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $34,000 - $36,000