What are the responsibilities and job description for the Field Technician - Mining Operational Technology position at Hexagon Mining, Inc.?
Hexagon Autonomous Solution specifically delivers mining, autonomy, and high-precision positioning solutions that enable autonomous operations. Our product portfolio empowers customers to operate with confidence in challenging environments.
Hexagon Mining: Hexagon delivers the power of a digitally connected mine. We help mines achieve excellence through a powerful platform equipped with visualization and analysis tools, covering workflows from fleet management to health and safety, enabling cost reductions and production gains
The Position: Reporting to the Field Regional Service & Support Manager you will join our Services & Support Division for our APAC region. This role will primarily support WA based projects however as part of the APAC region it will also support interstate/international assignment allocation as and when required.
In this role your key focus will be on site install and service support for our clients across our CAS and FMS portfolio.
Key duties and responsibilities are inclusive but not limited to;
- Technical: Repair, install, configure, commission and support electronic, microprocessor-based systems and radio communications equipment inc of CAS/FMS systems
- Operational: Support a wide range of client sin in ensuring Hexagon Mining technology solutions at client mine sites operate effectively
- Customer Service: Provide training, instruction and advice to our customers on the effective use and operation of Hexagon Mining technology solutions
This role has a roster pattern that will vary depending on assignment across the following, not limited to roster patterns; M-F / 7:7 / 8:6 possibility of changing weekly depending on customer requests. This is either FIFO or DIDO based on assignment location- company vehicles provided if required. International rosters may vary depending on assignment requirements.
About you
We are looking for an experienced Auto electrician/Electronics or Communication technician with background in mining OT technology. If you are keen to work in a dynamic environment with industry leading technology across a broad client base, this is the role for you!
In addition we are seeking those with the following qualifications and skills;
Required
- Cert III or IV or equivalent in Auto Electrician, Electronics, Industrial Electronics, Instrumentation or Communications
- Prior exposure to OT system installation, commissioning and maintenance within mining equipment etc
- Ability to work agile roster patters both domestically and internationally
- Prior experience in on site installation, system configuration, commissioning, troubleshooting and repair of technology hardware or systems
- Manual car drivers’ licence
- Australian working rights: Permanent Resident or Australian Citizen
- Ability to work independently or within a team-based environment, building strong interpersonal relations
- Customer centric & solution focused approach to problem solving, skilled in agility and adaptability
Desirable
- Demonstrated experience troubleshooting and repairing electronics systems Substantial demonstrated experience in supporting, diagnosing and troubleshooting diverse and varied environments with a focus on electronic / electrical repairs
- Prior exposure to CAS or FMS system e.g. Minestar, Wenco, Wabtec or other relative OT technology
- Experience in industries such as electronics, radio, television, automotive, mining or similar
- Basic knowledge / understanding of LANs, WANs, working with Linux OS Command Line Interface(desirable)
- Good computing skills (firmware and software loading and management, troubleshooting, administration tasks and email)
We are committed to being a diverse workplace that mirrors the international nature of our business, with employees, customers and suppliers working across the world in more than 50 countries.
Benefits:
Vacation & Paid Time Off, Health Insurance, 401K Plan