What are the responsibilities and job description for the Auction Assistant position at Hess Fine Art?
We are a fast-paced and growing online auction company seeking a detail-oriented Auction Assistant to support our dynamic team. In this role, you will work closely with the Auction Coordinator to help ensure the success of our monthly sales. You will also monitor our eBay store which entails answering questions about the items listed. We also host an online service where customers may send photos of the items they wish to sell, you will be researching art and antiques heavily.
We offer a creative, hands-on work environment with the opportunity to learn something new every day. Candidates who thrive in a fast-paced setting and enjoy a mix of administrative and creative tasks are encouraged to apply.
Key Responsibilities:
- Answer incoming calls and respond to emails in a timely and professional manner
- Serve as the primary point of contact for customer pickups and general inquiries
- Assist with processing returns and coordinate with the shipping department
- Support the team with basic item descriptions and photography for auction listings
- Maintain a clean, organized, and efficient workspace
- Provide ongoing support to the Auction Coordinator and team as needed
- Utilizing e-commerce sites like eBay, Live Auctioneers, Invaluable, and Bid Square.
Qualifications:
- Proficiency in Microsoft Excel, Word and general computer skills required
- Ability to work accurately and efficiently in a fast-paced environment
- Strong work ethic, professionalism, and maturity
- Excellent attention to detail and critical thinking skills
- Reliable, punctual, and able to follow directions while also working independently
- Ability to assist in supervising a small team (3–5 team members)
Schedule:
- Monday–Friday: 9:00AM – 5:15-45 PM
- Saturday: 9:00 AM – 3:15-45 PM (required at least every other Saturday)
Additional Information:
- Full-time position only
- Training is comprehensive and hands-on
- Background or interest in art, photography, jewelry, or antiques is a strong plus (but not required)
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Location: In person