Maintenance Director (EBR)

Overview

HES is a premier national provider of facilities management services focused 100% on educational institutions. Headquartered in Knoxville, Tennessee, HES builds best-in-class programs for custodial, maintenance, grounds, and landscaping services. With hundreds of years of combined facilities experience, the HES leadership team is comprised of results-oriented, hands-on executives and facilities experts who give school facilities their full attention. Whether for a grounds and landscaping program, custodial services, or maintenance solutions, HES will change the way you look at facilities management.

Founded in 1972, HES has a proven track record of working successfully and exclusively in the educational environment, maintaining a singular focus on facilities management, undistracted by competing priorities. HES has earned the trust of over 150 education partners across 29 states. We employ 13,000 dedicated team members and maintain more than 200 million square feet daily.

Job Skills / Requirements

Job Summary

The Director of Maintenance provides leadership and oversight to ensure a safe, functional, and high-quality learning and working environment for the School District. This role is responsible for directing an effective and efficient maintenance, facility, and custodial service delivery system across all district sites, while ensuring compliance with regulatory standards, and district performance expectations.

Essential Job Functions

· Directs the planning, implementation, and evaluation of maintenance for all district buildings, grounds, and equipment.

· Reviews, prioritizes, and assigns work orders to ensure timely completion.

· Supervises, schedules, and directs Maintenance Managers, Project Manager, and staff.

· Oversees and manages maintenance budgets, ensuring fiscal accountability and efficient use of funds.

· Coordinates the purchase of parts, supplies, and equipment to support timely and efficient repairs.

· Manages contracts with outside vendors for maintenance services, when applicable.

· Develops, maintains, and enforces procedures for urgent or emergency maintenance response.

· Coordinates training of personnel in the safe handling and management of hazardous materials.

· Develops, monitors, and updates short- and long-range maintenance and capital planning strategies.

· Ensures compliance with all applicable codes, regulations, and safety standards (OSHA, EPA, ADA, ASHRAE, fire/life safety, etc.).

· Oversees inspection, testing, and reporting of all fire/life safety systems, including alarms, extinguishers, and sprinklers.

· Implements and tracks preventive maintenance schedules in the CMMS in alignment with APPA standards.

· Monitors and reports on deferred maintenance items, providing corrective recommendations to District leadership.

· Establishes processes for quality assurance inspections (e.g., 10% of work orders) to verify standards are met.

· Oversees inventory management of maintenance supplies, tools, and equipment.

· Provides regular KPI, budget, and schedule compliance reports to District leadership.

· Coordinates maintenance support for district-wide events and special activities.

· Directs emergency and crisis response planning for weather events, system failures, and other urgent conditions to maintain operational continuity.

· Continuously reviews and refines maintenance strategies to maintain a safe, efficient, and high-quality environment.

· Establishes processes to evaluate service effectiveness based on customer requirements and feedback.

Knowledge, Skills, and Abilities

· Extensive knowledge of educational facility operations, including building systems and physical plant operations.

· Strong management, supervision, and administrative skills with the ability to apply them effectively.

· Technical knowledge in multiple trades, including HVAC/refrigeration, carpentry, custodial services, electronics, electrical, pest control, grounds care, locksmithing, painting, plumbing, and minor construction.

· Proficiency with maintenance management software (CMMS), word processing, spreadsheets, budgeting tools, and report preparation.

· Ability to develop policies, establish long-range plans, allocate resources, and oversee multi-site operations.

· Strong analytical and problem-solving skills; ability to evaluate processes and drive improvements.

· Knowledge of contract administration, technical specification development, and customer service evaluation.

· Ability to supervise employees using or repairing heavy or complex machinery and establish related safety policies.

· Effective communication and interpersonal skills for engaging staff, vendors, and district stakeholders.

Physical Demands

· Light Work: Exerting up to 20 pounds Ocasio<

Additional Information / Benefits

Optional daily pay